Every day, enterprise decision-makers, potential founding members, investors, press, and research partners walk into a NeuraGym to see humanoid robots train for the first time. This experience - the demo - is often the moment that converts curiosity into commitment.
The Demo Coordinator is the person who makes every single one of those moments exceptional. You are the connective tissue between our visitors and our technology, between our team's travel needs and their ability to execute, and between the day-to-day operational chaos of a fast-scaling startup and a team that stays focused on what matters.
Your Mission
Own the full lifecycle of NeuraGym visitor experiences - from scheduling and preparation through execution and follow-up - while managing business travel logistics and providing operational team support that keeps the NeuraGym, PLA, and AI unit running smoothly.
Key Responsibilities — Demo Management
Plan, schedule, and coordinate all NeuraGym visitor events - including multiple daily Guest & Visitor Demos across Riederich, Munich, and future locations
Develop and maintain the NeuraGym demo playbook: standard visitor flow, robot demonstration sequences, Q&A preparation, follow-up materials
Coordinate internally with gym operators, teleoperators, and AI engineers to ensure robots, demo cells, and technical setups are ready for each visitor slot
Manage the visitor pipeline: intake requests, confirmations, pre-visit briefing materials, on-site reception, and post-visit follow-up
Track demo conversion metrics - from visit to qualified lead to Founding Member conversation - and share weekly reports with the Strategist and Growth team
Continuously improve the demo experience based on visitor feedback and conversion data
Coordinate special events: investor days, partner showcases, press tours, and academic visits (TUM, ETH partnerships)
Key Responsibilities — Travel & Team Operations
Manage all business travel for the NeuraGym, PLA and AI teams: flights, accommodation, ground transport, and visa requirements across EU, US, and APAC locations
Support calendar management, meeting coordination, and scheduling for senior NeuraGym, PLA, and AI team members
Assist with onboarding logistics for new team members joining across multiple locations
Maintain office and gym location operational supplies, vendor relationships, and facility coordination
Support preparation of internal and external presentations, briefing documents, and meeting materials
Your Profile
2–4 years in event coordination, executive assistance, operations, or a customer-facing role in a tech or premium B2B environment
Exceptionally organized with the ability to manage multiple concurrent priorities without dropping the ball
Warm, professional communication style
Experience with travel management tools and calendar management platforms
Proactive problem-solver: you anticipate issues before they happen and fix them before anyone notices
Fluent in German and English; additional languages (Mandarin, Japanese) are an advantage
Genuine enthusiasm for robots and the NeuraGym mission - you will be the first impression for hundreds of visitors