Account Manager
About Niural
At Niural, we're not just building products; we're redefining how companies operate in a new era of the internet driven by AI. We're creating truly global solutions that empower businesses to thrive in the digital economy. If you're eager to join a relentlessly ambitious team, develop tools that will influence the flow of billions of dollars, and share in the asymmetric financial rewards of building foundational internet infrastructure, then come help us shape the future of finance.
About the job
As an Account Manager on our GTM team, you will own and grow a portfolio of client accounts. Your focus will be on deepening relationships, identifying upsell and cross-sell opportunities across our US payroll, employee benefits, PEO, and Global EOR products, and ensuring your clients get maximum value from the Niural platform.
This is a strategic, relationship-first position for someone who thrives on becoming a trusted advisor to their book of business.
What you will do:
Own a portfolio of client accounts, serving as their primary point of contact at Niural
Identify and execute upsell and cross-sell opportunities across Niural's suite of HR, payroll, PEO, and EOR products
Build deep relationships with key stakeholders including CFOs, COOs, HR leaders, and payroll administrators
Conduct regular business reviews to assess client health, surface new needs, and present relevant solutions
Partner closely with Sales, Customer Success, and Product teams to advocate for client needs
Maintain accurate CRM records including account activity, revenue forecasts, and pipeline data
Meet or exceed monthly, quarterly, and annual revenue expansion targets
About you
2–4 years of experience in account management, customer success, or a related client-facing role
Familiarity with HR, payroll, PEO, or benefits products — you can speak the language of your clients
Strong relationship-building skills with a natural ability to identify and act on expansion opportunities
Excellent communicator, both written and verbal, with experience presenting to senior decision-makers
Highly organized with the ability to manage a large book of business without dropping the ball
Comfortable working in a fast-paced startup environment with evolving priorities
Based in or willing to work from New York City
What we offer
Competitive base salary of $80k - $100k plus commission
Equity participation
Top-of-line health benefits and 401(k)
A high-ownership role at one of the most ambitious startups in fintech and HR tech