Business Unit: At ClearDATA, we provide secure, compliant cloud and managed services designed specifically for the healthcare industry. We are looking for a Senior Cloud Systems Engineer to join our Professional Services team and lead technical implementations across AWS, Azure, and GCP environments. Job Summary: We need an experienced, highly technical Project Manager who can bridge the gap between our internal engineering teams and our enterprise healthcare clients. You won't just be checking boxes on a timeline; you will be navigating complex technical requirements, managing escalations, and ensuring our frontline technical teams can deliver on time and within strict compliance standards Work Mode: Remote Shift Timings: Monday to Friday – 5:30pm IST to 2:30am IST Location: Mumbai - Remote Core Responsibilities Project Execution: Own the end-to-end delivery of implementations, cloud migrations, and operational projects for high-revenue enterprise clients. Planning and Reporting: Own project planning, budgeting, time tracking, and deliver regular status updates directly to executives. Procedure Development: Implement and own standard procedures for Professional Services engagements in close coordination with other internal teams. Cross Functional Alignment: Coordinate across engineering, technical support, and security teams to drive accountability, without micromanaging technical execution. Technical Translation: Act as the primary bridge between technical teams and clients, translating technical roadblocks and operational milestones into clear, actionable client updates. Risk and Escalation Management: Identify technical and operational bottlenecks early. Serve as the definitive point of contact and escalation path for clients during complex delivery phases. Process Architecture: Build, track, and maintain scalable project workflows that provide clear visibility for both internal teams and clients. Compliance Adherence: Ensure all project activities and technical handoffs strictly operate within healthcare compliance and security standards undefined. What We Are Looking For: Experience: 7 to 10+ years of dedicated project management experience. This is a strict requirement, as this role directly supports the frontline teams handling our healthcare managed services . Mandatory Technical Background: Previous hands-on experience in IT operations, systems administration, cloud infrastructure, or engineering. You must be able to understand technical project components natively and hold your own in engineering discussions. Atlassian Expertise: Mandatory experience utilizing the Atlassian software platform (Jira, Confluence, and Jira Service Management) for project tracking, workflow configuration, and documentation. Portfolio Management: Proven track record of managing large project portfolios and successfully delivering enterprise projects in a highly regulated environment. PMP Certification – Good to have. Soft Skills/ Behavioural Skills: 1. Excellent Communication Skills (Written & Verbal) 2. Working Independently. 3. Critical Thinking Benefits: Annual Public Holidays as applicable 30 days total leave per calendar year Mediclaim policy Lifestyle Rewards Program Group Term Life Insurance Gratuity ...and more! At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at HarrisTalentAcquisition@harriscomputer.com. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.

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