As a Bartender at the Venice Simplon-Orient-Express, a Belmond Train, you will be part of an exceptional team delivering one of the world's most iconic luxury travel experiences. In this role, you will create memorable moments for guests through outstanding beverage service, expert drink preparation, and personalised hospitality. If you are passionate about luxury service, mixology, and creating unforgettable guest experiences, this is your opportunity to be part of the future of luxury.
Main Duties and Responsibilities
• Prepare and serve beverages in accordance with company standards and approved recipes.
• Ensure accurate drink measures and consistently high presentation standards.
• Deliver attentive, professional, and personalised service to create an exceptional guest experience.
• Support beverage sales and contribute to guest satisfaction throughout the journey.
• Assist with stock management, deliveries, storage, replenishment, and inventory control.
• Support cashier procedures and ensure accurate handling of all bar transactions.
• Complete bar mise-en-place and ensure readiness before each service.
• Maintain cleanliness, organisation, and presentation of the bar and all operating equipment.
• Assist with clearing, cleaning, and resetting bar areas after service.
• Report guest feedback, stock concerns, maintenance requirements, and operational issues to management.
• Collaborate closely with colleagues and onboard departments to ensure seamless operations and service delivery.
• Maintain Food & Beverage standards while ensuring compliance with company procedures and safety regulations.
Requirements
What You Bring
• Previous experience as a Bartender, Barman, Mixologist, or Bar Waiter in luxury hotels, high-end bars, fine dining restaurants, cruise ships, or premium hospitality environments.
• Passion for luxury hospitality and creating memorable guest experiences.
• Strong beverage knowledge, cocktail preparation skills, and attention to detail.
• Experience working with international guests in a multicultural environment.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced service environment while maintaining exceptional standards.
• Strong organisational and time-management skills.
• Team-player attitude with a proactive and flexible approach.
• Fluency in English; additional languages are considered an advantage.
• Flexibility to travel extensively across Europe and work varying schedules, including weekends and public holidays.
Benefits
BELMOND AND YOU
By joining Belmond, you become part of a global family.
We ask you to embrace Belmond's values, follow our guidelines, and embody the spirit of our group.
In return, we are committed to ensuring that our employees enjoy unforgettable experiences just as much as our guests.
Benefits include the Discovering Belmond program, which offers team members complimentary stays, subject to availability, at Belmond properties, discounted rates on our trains, cruises, and safaris, as well as food and beverage discounts.
Team members also benefit from comprehensive health and life insurance coverage and unlimited access to world-class learning platforms, empowering them to continuously develop new skills and advance their careers.