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SCsmithfieldfoods.com logo

smithfieldfoods.com

Clinton NC Plant Corporate, United States of America

Associate IT Endpoint Analyst.

REMOTE
If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. Have a seat at our table. When you join Smithfield, you become part of something special – a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact. Apply Now! THE VALUE YOU’LL BRING: The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. As an Associate IT Endpoint Analyst, you will support and maintain the organization's endpoint infrastructure, including desktops, laptops, mobile devices and peripheral equipment. Working under the guidance of senior analysts and IT leadership, the Associate Endpoint Analyst assists in the deployment of software and hardware, responds to service requests and incidents, and contributes to endpoint lifecycle management. The role requires strong customer service skills, attention to detail, and a foundational understanding of endpoint technologies and IT service management practices. WHAT YOU’LL DO: The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned. Business & IT Alignment: Connect technical understanding with broader organizational objectives, such as operational efficiency, cybersecurity posture and user productivity. Solution Implementation & Support: Deploy and maintain endpoint hardware and software, adhering to lifecycle management best practices to achieve minimal business disruption. Issue Resolution & Root Cause Analysis: Respond to and resolve service desk tickets related to endpoint issues in a timely manner. Diagnose and resolve technical issues, perform root cause analysis, and help prevent recurring problems. Asset Lifecycle Management: Assist in the deployment, configuration, and maintenance of desktops, laptops, mobile devices, and accessories, while ensuring all asset additions, updates, and retirements are accurately tracked in the CMDB to support lifecycle visibility and compliance.. Testing & Change Management: Participate in testing, implementing changes and participating in endpoint-related projects and initiatives as assigned. Knowledge Development & Training: Stay current on emerging technologies, contribute to documentation of knowledge base articles, procedures, configurations and troubleshooting steps. WHAT WE’RE SEEKING: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions. Education & Eligibility: Bachelors degree from an accredited four-year college or university, or equivalent combination of education and experience. Company will consider a currently enrolled college student with an anticipated graduation by end of current school year as qualified. Endpoint Device Support: Experience deploying and supporting Windows, Apple, and Android devices including desktops, laptops, VDI, and tablets. System & Software Tools: Familiarity with Microsoft Office 365, Adobe, Java, and system admin tools. Remote Support Experience: Hands-on use of remote administration and screen sharing solutions for troubleshooting and user support. Technical Troubleshooting: Strong problem-solving skills for hardware, software, and patching issues. Communication & Task Management: Clear communicator with the ability to manage multiple priorities in a fast-paced, team-oriented environment. OTHER SKILLS THAT MAKE YOU STAND OUT: Travel Flexibility: Willingness to travel as needed Process Improvement Focus: Passionate about automation and increasing efficiency Critical Thinking: Strong decision-making and analytical skills under pressure Team & Adaptability: Demonstrates a team-first mindset and adaptability to changing needs Relocation Package Available No EEO Information Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595. At Smithfield, good food starts with good people. "Good food. Responsibly.®" is more than just our tagline; it's what we do. We provide good jobs. We take good care of our animals. We are good stewards of the environment. We do good in our local communities. Smithfield is proud to offer robust, flexible and affordable benefit plans and programs to support our team members and their loved ones, and with out-of-pocket costs, on average, 20 percent less than plans offered by other employers. Beyond our medical plans, our Be Well programs offer tools and resources to enhance your quality of life, at no additional cost. These programs are uniquely tailored to our Smithfield team and provide support for elective surgeries, weight loss, mental health, cancer, kidney disease, diabetes, smoking cessation, asthma, maternity management and more. Our company invests in your future. We offer comprehensive training and professional development programs designed to help you reach your full potential. Through LinkedIn Learning, employees can access on‑demand courses, professional certificates, and skill‑based training to build capabilities aligned with career and business needs. Our partnership with Guild supports your continuing education with tuition assistance covering English language learning, high school completion, and degree programs, while our leadership development initiatives nurture high‑potential talent. We also offer unique benefits like our Smithfield Scholarship Program for employees’ children. Headquartered in Smithfield, Virginia, since 1936, Smithfield Foods, Inc. is an American food company with a leading position in packaged meats and fresh pork products. With a diverse brand portfolio and strong relationships with U.S. farmers and customers, we responsibly meet demand for quality protein around the world. For more information, visit www.smithfieldfoods.com. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our communities. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others. For more information, visit www.smithfieldfoods.com and connect with us on Facebook, X, formerly known as Twitter, LinkedIn, and Instagram. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!
Pay
Not stated
Where
Clinton NC Plant Corporate, United States of America
Work
Remote
Type
Not stated
Posted
20 Oct, 2026
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