About the Role The Infrastructure Operations team is undergoing a significant transformation to modernize technology platforms, simplify operations, accelerate AI and automation adoption, improve service quality, and increase organizational effectiveness. We are seeking a highly accomplished Principal Architect, Infrastructure Transformation to lead this transformation journey. This is an Individual Contributor transformation leadership role responsible for defining and driving strategic transformation initiatives across Infrastructure & Operations. The successful candidate will partner with executives, technology leaders, architects, engineers, and business stakeholders to modernize infrastructure capabilities, evolve operating models, accelerate innovation, and deliver measurable business outcomes. The role requires a unique combination of technology leadership, transformation experience, organizational influence, and strategic execution. Success will come from the ability to create effective solutions, align diverse stakeholders around a common vision, remove obstacles, guide critical decisions, and drive sustainable organizational change across a highly matrixed global environment. This is not a traditional program management or operational leadership role. It is a transformation leadership position focused on shaping the future of Infrastructure & Operations and ensuring successful adoption of new capabilities, technologies, and ways of working. What You Will Do Lead Infrastructure Transformation Strategy Develop and maintain a multi-year Infrastructure Transformation roadmap aligned with business and technology objectives. Partner with senior executives to identify strategic opportunities that improve operational effectiveness, resiliency, scalability, and business value. Define future-state operating models, organizational capabilities, and technology strategies. Establish transformation priorities and sequencing to maximize business impact and value realization. Create and communicate a compelling vision for the future of Infrastructure & Operations. Drive Technology Modernization Lead enterprise-wide modernization initiatives across infrastructure, operations, cloud, platform engineering, database services, observability, service management, automation, and operational tooling. Accelerate adoption of modern engineering practices, automation, reliability engineering, and cloud-native operating models. Champion simplification, consolidation, and standardization across technology platforms and services. Drive adoption of AI-enabled operations, intelligent automation, self-service capabilities, and data-driven decision making. Ensure technology investments support long-term strategic objectives and measurable business outcomes. Lead Organizational Change Drive adoption of new technologies, platforms, processes, and operating models. Build alignment across technology and business organizations to support transformation objectives. Develop change management, communication, and stakeholder engagement strategies. Foster a culture focused on innovation, accountability, collaboration, and continuous improvement. Partner with leaders across the organization to navigate complex organizational change and transformation challenges. Enable Transformation Execution Establish governance frameworks that support successful transformation outcomes. Align workstreams across infrastructure, architecture, engineering, security, operations, and business teams. Coordinate cross-functional dependencies and remove barriers to progress. Support and facilitate executive steering committees and transformation leadership forums. Develop executive dashboards, transformation metrics, and outcome-based reporting. Identify and mitigate strategic risks that may impact transformation success. Ensure initiatives remain aligned to target-state operating models, architecture principles, and business objectives. Influence Across the Enterprise Serve as a trusted transformation partner to senior executives and technology leaders. Lead through influence rather than formal organizational authority. Build strong partnerships across diverse stakeholder groups. Drive alignment in complex environments with competing priorities and perspectives. Facilitate strategic decisions that balance business, technology, operational, and financial considerations. Communicate transformation progress, challenges, opportunities, and outcomes to executive leadership. Drive Business Value Realization Develop transformation business cases and investment strategies. Define measurable success criteria and value realization objectives. Partner with Finance and business leaders to validate operational and financial outcomes. Ensure transformation investments deliver meaningful improvements in efficiency, resiliency, service quality, user experience, and business performance. Monitor and communicate transformation outcomes to leadership stakeholders. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline. 12+ years of strong experience in Infrastructure, Cloud, Platform Engineering, Technology Operations, Database Engineering & Operations. Enterprise Architecture, or related fields. 5+ years leading large-scale technology modernization or transformation initiatives. Proven success driving enterprise-wide transformation programs from strategy through implementation and adoption. Experience driving AI, automation, platform engineering, or AIOps initiatives. Demonstrated ability to influence large matrixed organizations and lead without direct authority. Strong understanding of Infrastructure & Operations within complex enterprise environments. Experience guiding technology organizations through operating model changes, modernization efforts, and organizational transformation. Strong executive communication and stakeholder management skills. Strong business, financial, and strategic thinking capabilities. Preferred Qualifications Master's degree in Business Administration, Computer Science, Technology Management, Engineering, or related discipline. Experience leading Infrastructure & Operations transformations within global enterprises. Experience implementing cloud modernization programs on Azure and/or AWS. Experience leading large-scale operational excellence programs. Experience with managed services, strategic sourcing, or technology transformation partnerships. Experience defining transformation governance frameworks and executive reporting models. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $146,900.00 - $262,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes. For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.

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