About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are looking for a German-speaking VIP Account Manager to manage relationships with our high-value clients. The ideal candidate has experience working for a CySEC-regulated company, a valid CySEC Basic Certificate, and a strong understanding of client relationship management in the Forex/CFD industry.
Tasks
- Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
- Promote company products and services to high-value clients;
- Apply effective negotiation techniques to convert leads into long-term customers;
- Develop and implement initiatives to increase client satisfaction and retention;
- Build and maintain strong, long-term relationships as a trusted advisor;
- Monitor client activity and identify opportunities for growth and engagement;
- Maintain accurate records of client interactions in the CRM system.
Requirements
- Fluency in German (native or C1+ level);
- English proficiency at B2 level or higher;
- Mandatory CySEC Basic Certificate; CySEC Advanced Certificate is a plus;
- Proven experience working for a CySEC-regulated company;
- Experience in the Forex/CFD industry, preferably in VIP account management or a similar client-facing role;
- Experience working with regulated EU clients;
- Strong communication and relationship-building skills;
- High level of responsibility, professionalism, and attention to regulatory compliance.
What We Offer
- Full-time remote role with long-term collaboration (service provider contract).
- Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account).
- Flexible working hours.
- High autonomy in launching marketing campaigns and technical setups.
- All necessary tools for comfortable and efficient work.
- Corporate training.
- A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-NK1
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-NK1