Warehouse Associate – Cambridge
Job ID: EV2953
Cambridge - Clifton Road (Hop)
Permanent
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Warehouse Associate
Location: Cambridge (CB1)
Working pattern: Onsite | Part-time | Shift-based (15 hours per week)
Pay: £13.25 per hour
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground.
We’re looking for a Warehouse Associate to join our Cambridge team. Our Warehouse Associates are the beating heart of our day-to-day site operations. You’ll work closely with your management team to ensure our loyal customers get what they want when they need it, ensuring the smooth running of our Hop sites.
Get to know our Site Operations team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
Here’s what your day-to-day might look like:
Execute precise order fulfillment by picking customer essentials quickly and accurately to meet delivery deadlines.
Maintain product integrity by ensuring all goods received and dispatched meet our high standards for freshness and quality.
Facilitate seamless logistics through clear communication with riders to ensure prompt order handovers.
Drive inventory excellence by supporting the intake of daily stock deliveries and assisting with ongoing inventory management.
Champion site safety and standards by maintaining a clean, organized warehouse environment for the whole team.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Adaptability in fast-paced environments, with the ability to remain focused under pressure.
Strong attention to detail to ensure order accuracy and high-quality stock control.
Effective communication skills to collaborate with teammates, managers, and riders.
A proactive, hands-on mentality with a drive to solve problems as they arise on-site.
A customer-first mindset, understanding that your speed and accuracy directly impact the user experience.
Previous experience in FMCG, Retail, or Warehouse environments is valued but not required.
Why Join Us?
At Deliveroo, operations are central to how we build trust across our marketplace. You’ll work in a fast-paced environment where service excellence drives real impact.
🔧 See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences across our three-sided marketplace.
🌱 Grow through doing: Develop problem-solving, communication, and leadership skills with structured progression pathways and real opportunities to move into management.
🤝 Be part of a tight-knit culture: Work collaboratively to achieve shared goals in an environment that values support, ownership, and resilience.
🕒 Flexibility that works for you: Enjoy the benefits of shift-based work that fits your schedule.
Our Interview Process
We aim to create a fair process that lets your skills shine:
Step 1: Apply – Apply for any role you’d like to be considered for. We’re looking forward to hearing from you.
Step 2: Online assessment – If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People. Please note: this must be completed to continue.
Step 3: Initial conversation – One of our Recruitment team will get in touch to talk through your experience and what you’re looking for next.
Step 4: Final Onsite interview – You’ll be invited to an onsite interview with one of our Site Managers.
Step 5: Outcome – We’ll get back to you quickly after your interview to let you know the result!
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
Perks
A competitive and comprehensive compensation and benefits package
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
- Up to 5% matched pension contributions
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Food
- Free Deliveroo Plus: free delivery and access to special offers
- Team lunches from the best local restaurants
Time away
- 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
- One day of paid leave per year to volunteer with a registered charity
Wellness
- Funded single cover healthcare on our core plan, with the option to add family members at own cost
- On-site gym (HQ), discounted external gym membership
- Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
- Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
- Life assurance
Work Life
- Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
- Excellent kit to enable working from home and a parent-friendly working culture
- Access to free mortgage advice
- Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
- Summer and end-of-year parties
Work Life
- Paternity and maternity support
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Regular social events such as sports, breakfasts and occasional aperitifs
Wellness
- Headspace membership
- Subsidised health insurance, with option to add family
- Discounted access to Gymlib
- Subsidised Navigo subscriptions for sustainable transport
- Subsidy if you use a ‘green’ vehicle to commute
Time away
- 25 days annual leave plus complementary rest days per year, which increase with length of time at the company
- One day of paid leave per year to volunteer with a registered charity
Food
- Free Deliveroo Plus subscription
- Monthly restaurant vouchers
- Team lunches from the best local restaurants
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
Work Life
- Where needed, support with your visa and work permit process
- Paternity and maternity benefits
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Regular social events
Wellness
- Comprehensive medical insurance (for employees, one dependent spouse and two dependent children)
- Access to Headspace, a meditation and wellbeing app
- Access to our Employee Assistance Plan
- Life Insurance
Time away
- 25 days annual leave
- One day of paid leave per year to volunteer with a registered charity
- Flight ticket allowance for expatriate employees, to provide support towards a flight to your home country
- Military leave: We support our Emirati employees through every stage of national duty – UAE National male employees receive paid leave to fulfil their military service obligations.
Food
- Free Deliveroo Plus: free delivery and access to special offers
- Breakfast, snacks and drinks available in our office
- Twice monthly lunch allowance
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Food
- Free Deliveroo Plus
- Unlimited food and drinks in the office
- Late-night meal allowance when working from the office
Time away
- 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
- Enhanced sick pay upon passing probation
One day of paid leave per year to volunteer with a registered charity
Wellness
- Company funded medical cover for you, with the option to add family members at your own cost
- Access to Headspace, a meditation and wellbeing app
- Access to our Employee Assistance Plan
- A monthly wellbeing allowance to help with costs associated with keeping fit and healthy
- Life assurance
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
- Up to 4% matched pension contributions
Work Life
- Generous paternity and maternity leave from day one of employment for permanent employees
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Excellent kit to enable working from home and a parent-friendly working culture
- Regular social events including summer and end-of-year parties
Food
- Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
Time away
- Earned Leave: Generous annual allowance, with extra days depending on your location.
- Casual Leave: Time set aside for personal matters or unexpected events.
- Sick Leave: Dedicated days for when you’re unwell, with additional support for extended illness.
- Public Holidays: A set of national holidays each year, plus the option to take alternative days that matter most to you.
- Volunteering: One paid day off annually to give back to a cause you care about.
- Company Breather: Extra paid time off in December to recharge and reset.
- Bereavement Leave: Compassionate leave tailored to support you through personal loss.
- Wedding Leave: Paid time off to celebrate your special day.
Wellness
- Medical coverage for you and your family
- 24/7 access to our Employee Assistance Program for mental wellness.
- Free Headspace subscription for mindfulness and meditation.
- Subsidised gym reimbursement
- Term life and accident insurance
- Annual financial wellbeing consultation through EAP.
- Comprehensive health checks through Plum.
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
- On-call meal support: ₹500/day for meals during approved on-call periods.
Work LIfe
- Hybrid working and support for working from abroad (refer to formal policies).
- Monthly commuting allowance paid with your salary.
- Childcare support
- Learning & Development: Access to RooLearn (learning platform) and mentoring support.
- Employee Referral Bonus.
Food
- Monthly in-office team lunch, organised by Facilities.
- Snacks and refreshments: Available at the office
- Food allowance during on-call shifts
Work Life
- Generous maternity and paternity benefits.
- Excellent learning and development opportunities, including access to RooLearn, our learning platform packed with high-quality training and content.
- Connect with colleagues through our Employee Resource Groups and employee communities.
- Regular social events bringing our teams together.
Time to recharge
- Annual leave and public holidays (increases with tenure)
- One paid day off each year to volunteer or support a charity of your choice
Work Life
- Excellent learning and development opportunities, and access to LinkedIn Learning
Regular social events
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Wellness
- Comprehensive group medical insurance, including hospitalisation, clinical, and dental
- Access to Headspace, a meditation and wellbeing app and service
- Gym expenses are reimbursed quarterly
Time away
- Starting with 15 days of annual leave, increasing to 17 days after four years
- One day of paid leave per year to volunteer with a registered charity
Food
- €30 monthly credit to cover delivery fees when you order from Deliveroo
- Subsidised daily meal vouchers
Work Life
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Monthly working from home allowance
- Monthly phone allowance
- Regular social events to celebrate our success together
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Wellness
- Health insurance
- Access to Headspace, a meditation and wellbeing app
- Subsidised access to Gymlib, a workout app
- 250€ Eco Chèques annually
Time away
- 20 days annual leave plus five days extended holiday leave
- One day of paid leave per year to volunteer with a registered charity
Equity
- Depending on your role, you may be eligible for share awards, giving you the opportunity to become a Deliveroo shareholder.
- Share in our long-term success and the value we create together.
Food
- Enjoy Deliveroo Plus with free delivery and access to exclusive offers.
- Breakfast, snacks and drinks are available in the office.
- Enjoy a twice-monthly lunch allowance to order your favourites on Deliveroo.
Wellness
- Comprehensive private medical insurance, with cover available for you and eligible dependants.
- Access to Headspace, our meditation and wellbeing app.
- Access to our Employee Assistance Programme for confidential support and guidance.
- Life insurance.
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus or sign-on bonus
- PPK Pension (Employee Capital Plans)
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
- We back our commitment to Emiratisation with more than words – eligible UAE Nationals receive an additional Emirati Allowance on top of salary, reflecting the value we place on local talent and long-term careers at Deliveroo
Food
- Free Deliveroo Plus: free delivery and access to special offers
- Daily breakfast and healthy snacks and fruit in the office
Work Life
- Paternity and maternity support
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Regular social events
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Wellness
- Group insurance: hospitalisation, surgical, extended major medical, outpatient, specialist, dental
- Voluntary dependent insurance
- Access to Headspace, a meditation and wellbeing app, and Go Corp ridesharing app
- Exclusive corporate membership rates for ClassPass
Time away
- 20 days annual leave, increasing with length of time spent at Deliveroo
- One day of paid leave per year to volunteer with a registered charity
Food
- Free Deliveroo Plus
- Breakfast, snacks, and drinks available in the office
- Twice monthly lunch allowance, and monthly snack allowance
Work Life
- Where needed, support with your visa and work permit process
- Paternity and maternity benefits
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Regular social events
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Wellness
- Comprehensive medical and dental insurance, with options for family cover.
- Access to Headspace, a meditation and wellbeing app
- Access to our Employee Assistance Plan
- Life Insurance
Time away
- 25 days annual leave
- One day of paid leave per year to volunteer with a registered charity
- Flight ticket allowance for expatriate employees, to support towards a flight to your home country
Work Life
- Maternity and paternity leave
- Opportunity to work fully remote in Poland, company laptop and other essential IT equipment provided
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
Wellness
- Headspace membership
- Gym or fitness membership
- Private medical, medical subsidy or Wellbeing Allowance, dependent upon location
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Wellness
- Monthly Wellbeing Allowance to help with the costs of gym membership, or any other aspect of wellbeing
- Life Insurance, with a range of enhancements you can add at your own cost
- Funded healthcare, with the option to enhance cover or add family at your own cost
Time to recharge
- 20 days of annual leave, increasing to 26 days for those at Deliveroo for more than ten years, plus 13 public holidays
Food
- Free Deliveroo Plus: free delivery and access to special offers
- Breakfast, snacks and drinks available in our office
- Twice monthly lunch allowance
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Work Life
- Paternity and maternity benefits
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Regular social events
Wellness
- Comprehensive medical and dental insurance for employees, and up to one sponsored spouse and two children
- Access to Headspace, a meditation and wellbeing app, and our Employee Assistance Plan
- Life Insurance to financially support your loved ones
Time away
- 30 days annual leave
- One day of paid leave per year to volunteer with a registered charity
- Flight ticket allowance towards a flight to your home country for expatriate employees
Food
- Free Deliveroo Plus subscription (or equivalent)
- While this varies by country, you’re likely to have monthly team lunches and, if you are in the office, frequent opportunities to try new foods
Work Life
- Flexible working hours and location flexibility
- Competitive Parental Leave Policy
- Work-from-home kit
- Employee Assistance Programme
- Roolearn platform, giving you access to content from leading L&D providers
- Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity and more
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Every employee is eligible for a variable cash bonus that directly rewards individual contributions and is linked with broader company success
Equity
- We award equity to our senior employees, giving them ownership in Deliveroo and a share in our success