Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.
We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.
We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.
About the Role:
We're seeking an enthusiastic Director of People success to join our dynamic People Team at Crusoe. In this pivotal role, you'll drive the agenda of Crusoe's People Team, forming strong partnerships with fellow People Team members, employees, and leaders at all levels to guide and implement effective people strategies. Your responsibilities will include organizational development, change management and fostering employee growth, mobility and engagement.
This role will be focused on our Go-To-Market (GTM) organizations, which drive Crusoe's commercial growth, and is one of the most dynamic and fast-moving parts of the company! You'll contribute to the refinement and execution of programs that enhance organizational functionality, employee development, team member retention, and overall company performance while supporting Crusoe's growth trajectory.
This is a fully onsite position, requiring five days a week at our San Francisco office.
What You'll Be Working On:
Partner with People Team Leaders and Leadership to create pragmatic, strategy aligned HR strategies and programs; including performance management, management excellence programs, and compensation reviews
Develop and implement programs that will drive positive change and impact
Guide managers on career pathing and leveling, skill and professional development
Serve as a point of contact for employees; helping them navigate professional or personal issues that impact their work and career growth
Collaborate across peer groups to meet business needs
Lead day-to-day activities related to HR policies, processes, and programs
Track and analyze key indicators of organizational health and recommend ways to improve value through pulse surveys, or other tools
Drive initiatives to foster employee engagement, improve retention rates, and enhance overall job satisfaction
Partner with GTM leadership and Finance to design, evaluate, and continuously improve sales incentive compensation plans, ensuring they are competitive, motivating, and aligned with revenue and growth targets
Monitor incentive compensation plan effectiveness and recommend adjustments in response to attainment trends, market shifts, or changes in go-to-market strategy
Develop and lead targeted retention strategies for GTM talent, including top-performer retention plans, at-risk employee identification, and stay interviews
Analyze GTM attrition trends (voluntary/involuntary, regrettable vs. non-regrettable) and partner with leaders on root-cause analysis and action plans
Support annual and mid-year sales compensation planning cycles, including quota-setting conversations, plan documentation, and manager enablement
Partner with Sales Operations/Revenue Operations on compensation-related escalations, plan interpretation, and dispute resolution
Proactively strive to maintain a positive work environment that respects and supports inclusion, diversity, employee morale and overall well-being
Conduct organizational assessments, talent gap analyses, and structure recommendations to align business strategy with HR initiatives
Facilitate off-boarding for voluntary and involuntary terminations, when necessary
What You'll Bring to the Team:
10+ years of experience working as an People Success/HR Business Partner with an ability to foster positive relationships between employees and an organization resulting in evidence of favorable outcomes
Ability to travel about 30% of the time
You have specific experience working with GTM (sales, marketing, business development)
Experience supporting or partnering closely with sales organizations on incentive compensation design and retention strategy is strongly preferred
You have experience supporting global employee groups
You have proven ability to leverage deep understanding of the business strategy, plan, and value creation levers to provide insight and leadership into organizational effectiveness, talent planning, and talent development
You have proven ability to leverage data of many forms to drive actionable insights and demonstrable impact, including attrition, retention, and compensation analytics
You are comfortable working in a fast-paced environment with ambiguous and/or iterative fact-sets, decisioning
You are highly organized, process-oriented, excellent follow-through and reliable - nobody ever questions if you'll do what you say you're going to do. You communicate status updates regularly to build trust with colleagues and leaders
You have the ability to take initiative and work autonomously – and can conceive, develop and project manage key work from beginning to end
You demonstrate a high level of discretion when dealing with confidential and sensitive matters
You have proven expertise in consultation, investigations, guidance, policy development, and coaching to managers to address sensitive and/or difficult employee behavior and performance concerns
You have the proven ability to establish influential partnerships working with peers and leaders at all levels and across organizational lines to provide effective and strategic employee relations counsel
You have an aptitude for staying informed of the latest HR trends to offer progressive and relevant solutions
Benefits:
Competitive compensation and equity packages
Restricted Stock Units
Paid time off, paid holidays & leave of absence programs
Comprehensive health, dental & vision insurance
Employer contributions to HSA account
Paid parental leave
Paid life insurance, short-term and long-term disability
Professional development & tuition reimbursement
Mental health & wellness support
Commuter benefits (parking & transit)
Cell phone stipend
401(k) Retirement plan with company match up to 4% of salary
Volunteer time off
Global travel insurance & emergency assistance
Daily meals allowance
Additional perks & programs specific to location
Compensation Range
Compensation will be paid in the range of up to $215,000 - $295,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.