Dallas-Fort Worth, Texas is the preferred location; remote candidates may also be considered.
The Opportunity
REVAU is a rapidly expanding company experiencing strong organic growth and redefining the future of commercial insurance. We believe there is a more efficient and modern way to access business insurance by eliminating inefficiencies, applying expertise, and empowering brokers to grow their business.
As our growth extends into the U.S. market, we are seeking a Senior Analyst / Developer specializing in Guidewire PolicyCenter to support and enhance our U.S. commercial insurance products as part of the Application Support team. Reporting to the Vice President, Information Systems Delivery – Canada, this individual serves as the technical and functional subject matter expert for U.S. products on the Guidewire platform, working closely with business teams, including underwriting, as well as architecture and development teams.
US Product Scope
The role supports REVAU’s U.S. specialty trucking MGA on Guidewire PolicyCenter and BillingCenter (on premises, v10), covering the following products:
- Commercial Auto: Auto liability for trucking operations, including garage and non-trucking liability.
- General Liability: Commercial general liability for trucking and related operations.
- Motor Truck Cargo: Carrier-specific coverage for goods in transit, written standalone or bundled with Auto Physical Damage, rated through Excel-based raters integrated with PolicyCenter.
- Open Market: Policies placed with carriers outside delegated binding authority, including coverages complementing the trucking program, rated externally and processed through a Billing Only line.
Production Support
- Provide Level 2/3 support for U.S. products, including analysis, diagnosis, and resolution of incidents in PolicyCenter and BillingCenter.
- Perform root cause analysis and recommend sustainable solutions.
- Track incidents and requests in Jira, working closely with U.S. business teams and our managed services provider (EY).
Enhancements and Development
- Analyze business requirements from U.S. teams and translate them into technical solutions.
- Configure and enhance U.S. products, including coverages, business rules, forms, rating, and workflows.
- Perform Guidewire development using Gosu, PCF, integrations, and batch processes.
- Participate in functional and user acceptance testing (UAT), as well as production deployments.
- Document solutions in Confluence and promote Guidewire best practices.
What You Bring
- Minimum of five years of experience with Guidewire PolicyCenter.
- Experience gathering and analyzing business requirements, facilitating workshops, and writing user stories.
- Experience with production support and incident resolution.
- Experience with Jira and Confluence, as well as functional and user acceptance testing.
- Experience with Guidewire PolicyCenter v10 or later.
- Strong analytical skills.
Preferred Experience
- BillingCenter experience.
- Experience with Guidewire SBT.
- Knowledge of the U.S. trucking industry.
- French language skills are a plus, but not required.
Benefits
We offer a comprehensive benefits program for eligible employees, including:
- Four medical plan options, including an HSA-eligible plan, with an employer contribution toward employee-only coverage.
- Two dental plan options with an employer contribution, plus voluntary vision coverage.
- Employer-paid basic life and AD&D insurance and employer-paid long-term disability coverage.
- Employer-paid Freshbenies healthcare-navigation and virtual-care resources, plus employee-assistance and wellness resources.
- Voluntary life and AD&D, short-term disability, and additional voluntary coverage options.
- Paid time off and company holidays.
Work Environment
The position involves regular computer and telephone work, review of detailed records, and collaboration with internal and external partners. Standard business hours apply, with occasional additional hours based on business needs. Reasonable accommodations are available to qualified individuals with disabilities.
We welcome candidates who enjoy solving problems, supporting a team, and turning risk information into effective action.
Equal Opportunity
REVAU is an equal opportunity employer. We provide equal employment opportunities and reasonable accommodations in accordance with applicable law.