Overview
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Position Summary
The Humanitarian Assistance Support Contract (HASC) combines deep institutional expertise, technical leadership, and a strong commitment to U.S. missions. Through HASC, Team Credence provides operational and administrative support to the U.S. Department of State (DOS) to coordinate humanitarian assistance, disaster response, and foreign assistance efforts across multiple bureaus, maintaining a 24/7 response capability.
Credence has an immediate need for a Program Analyst .The Program Analyst will provide program management, process improvement, analytical, and operational support to the Department of State’s Bureau of Global Health Security and Diplomacy (GHSD). GHSD leads and coordinates Department efforts related to global health security, foreign assistance, international cooperation, and diplomatic engagement.
The Program Analyst will work closely with GHSD offices, U.S. embassies and posts, and other Department stakeholders to support award modification, funds approval requests and budgeting, and reporting and processing of grants and awards.
Day-to-day oversight of the position will be provided by a designated Department of State Government Technical Manager (GTM), with formal supervisory and evaluation functions performed by a Team Credence contract supervisor.
B. Essential Duties and Responsibilities
Under the direction of the designated GTM, the Program Analyst will provide:
Award Modification Support
- Help review, document, and route award modification requests—like scope changes, budget realignments, no-cost extensions, and key personnel changes—for supervisory concurrence
- Check modification requests for completeness and consistency with programmatic justification, the awards framework, and FAD requirements, flagging issues for supervisory review
- Assess proposed modifications against original award terms, America First Global Health Strategy priorities, and approved workplans to help ensure continued alignment
- Coordinate with program offices, the Grants Officer Representative (GOR), and the Grants Officer (GO) to gather the information needed to evaluate risk, funding impact, and policy considerations
- Draft Modification Recommendation Memoranda for supervisory review, ensuring clear documentation of risk mitigation considerations before GO action
- Track modification requests through resolution, keeping organized records that support timely turnaround and continuity for GORs
Funds Approval Request and Budgeting Support
- Prepare and route funds approval requests in line with bureau and Department certification and obligation procedures, verifying funding sources, appropriations, and available balances before submission
- Coordinate with program, budget, and financial management offices to verify funds availability and support alignment between planned obligations and approved budgets across concurrent award cycles
- Help develop and maintain award-level and portfolio-level budget projections, tracking obligations, and pipeline against bureau spending plans
- Identify and report funding shortfalls, timing risks, or compliance concerns to the GO and supervisor in a timely manner
- Maintain organized documentation supporting funds certification decisions to support audit readiness and consistency with fiscal law and Department policy
Reporting and Process Support
- Use project management tools to track and report progress on modification requests and funds approval actions across multiple workstreams
- Monitor and report on key performance indicators (KPIs) related to modification processing times and funds approval turnaround
- Support training and capacity-building efforts for GHSD Office and post staff on modification and funds approval procedures, tools, and SOP
Requirements
Education and Experience
- Bachelor’s degree in public administration, Business Administration, Public Health, Project Management, or a related field.
- At least five (5) years of experience in project management, program design, process improvement, business operations, or a related field.
- Demonstrated experience managing multiple projects, workstreams, or competing priorities in a complex organizational environment.
- Experience developing and implementing process improvements, SOPs, workflow documentation, or operational improvement plans.
- Experience working with multiple stakeholders, organizational units, or geographically dispersed teams.
- Experience developing reports, dashboards, trackers, or other tools for monitoring performance and program activities.
- Experience working with budgets, financial information, or program resource data.
- Familiarity with federal assistance and acquisition processes and applicable Department of State policies and procedures.
- Experience with Microsoft Office applications, particularly Excel, PowerPoint, Word, and SharePoint.
- Experience with Power BI, Tableau, Power Automate, or similar data visualization and workflow automation tools is highly desirable.
- Experience supporting U.S. government programs, foreign assistance, international development, public health, humanitarian assistance, or diplomatic operations is desirable.
- May be required to pursue a U.S. Department of State medical clearance for the duration of employment on this contract.
- U.S. citizenship and the ability to obtain and maintain a Secret clearance are required. An active Secret clearance is preferred.
Knowledge, Skills, and Abilities
The successful candidate should demonstrate:
- Strong project management and organizational skills.
- Excellent analytical, problem-solving, and process-improvement abilities.
- Strong written and verbal communication skills.
- Exceptional editing and quality-control skills.
- Ability to develop clear, concise, and professional correspondence and briefing materials.
- Ability to facilitate meetings and discussions involving diverse stakeholders.
- Strong attention to detail and ability to manage multiple deadlines and suspense dates.
- Ability to translate complex processes into clear SOPs, workflows, training materials, and job aids.
- Ability to analyze data and communicate findings to both technical and non-technical audiences.
- Strong working knowledge of Microsoft Office and SharePoint.
- Ability to identify opportunities for automation and use technology to reduce manual processes.
- Ability to work independently while maintaining effective coordination with supervisors, colleagues, embassies/posts, and government stakeholders.
- Ability to adapt quickly to changing priorities and requirements.
- Strong judgment, reliability, and discretion when handling sensitive government information.
Other Requirements
- Possess excellent judgment, reliability, and professionalism.
- Have strong organizational skills and exceptional attention to detail.
- Possess excellent oral and written communication skills.
- Have strong working knowledge of Microsoft Office applications and SharePoint.
- Be able to multi-task and work under deadlines in a fast-paced and collaborative environment.
- Be capable of prioritizing tasks and following up on actions without prompting.
- Be flexible and adaptable to changing circumstances and organizational priorities.
- Be comfortable working with stakeholders across multiple offices, bureaus, and overseas posts.
- Be willing to go the extra mile and participate as an active team member who assists other team members as necessary.
- Maintain appropriate confidentiality and safeguard sensitive government information.
- Meet all applicable contracts, Department of State, security, and workplace requirements.
Working Conditions and Physical Requirements
- In-person work requirement with the ability to telework, subject to applicable government and contract policies.
- Position requires extended periods of sitting and working at a computer.
- May require occasional lifting of equipment or materials in excess of 25 pounds, transportation of equipment, and other physically demanding tasks depending on specific assignment requirements.
- May require participation in meetings, briefings, training sessions, and other activities involving multiple GHSD offices, U.S. embassies/posts, and Department stakeholders.
- Work may involve periods of high operational tempo, competing priorities, short deadlines, and changing requirements.
Salary Range: $129,904-$146,143 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources