The Procurement Support Coordinator, reporting to Manager, Procurement Support Operations, is responsible for providing administrative and operational support to the procurement function. The role ensures the integrity of procurement data, supports purchase order processing, resolves transactional issues, and coordinates activities related to supplier records, receipts, deliveries, and invoice processing. The Procurement Support Coordinator plays a critical role in maintaining efficient procure-to-pay operations and delivering responsive service to internal stakeholders and suppliers.
Key Responsibilities:
Purchase Order Administration
- Create, process, and update purchase orders in the ERP system.
- Verify completeness and accuracy of procurement documentation.
- Monitor purchase order status and assist with follow-up activities.
- Support buyers with procurement transactions and administrative tasks.
Data Management
- Create, update, and maintain supplier master records.
- Ensure the accuracy and integrity of procurement-related data.
- Support governance and compliance requirements for vendor information.
- Perform regular data validation and quality checks.
Invoice Resolution Support
- Investigate and resolve blocked invoices and matching discrepancies.
- Coordinate with Accounts Payable, suppliers, receivers, and procurement team to resolve issues.
- Support invoice approval and payment processes.
Receiving and Logistics Coordination
- Monitor goods receipt transactions and resolve receiving discrepancies.
- Coordinate corrections related to quantities, pricing, or delivery information.
- Support order tracking, expedites, and delivery follow-up with suppliers and internal stakeholders
Supplier and Internal Customer Support
- Respond to routine external and internal stakeholders inquiries.
- Communicate order status and procurement updates.
- Escalate unresolved issues to Buyers or management as appropriate.
Procurement Systems and Reporting
- Maintain procurement records, documentation, and filing systems.
- Generate reports related to procurement activities and operational performance.
- Support procurement audits and compliance reviews.
Continuous Improvement
- Identify opportunities to improve process efficiency and data quality.
- Participate in procurement system enhancements and process improvement initiatives.
To join our team:
- College diploma in Supply Chain, Administration, Accounting, Business, or a related discipline.
- 1-3 years of experience in procurement, purchasing support, accounts payable, inventory, or administration.
- Experience working with ERP systems.
- Strong attention to detail and data accuracy.
- Excellent organizational and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
What we offer!
- Competitive salary and comprehensive benefits package.
- Group insurance and Registered Retirement Savings Plan (RRSP).
- Company events throughout the year, including summer barbecues and holiday celebrations.
- On-site cafeteria with a subsidized meal program.
- A dynamic and collaborative work environment where you'll contribute to meaningful, high-impact projects while enjoying what you do.