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Meet Edwin AI
Turn fragmented cross-domain event noise into explainable, guided action.
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Deploy specialized AI agents to handle investigation across the incident lifecycle.
Event Intelligence
Compress raw alert storms into high-fidelity, prioritized insights.
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Execute governed, closed-loop remediation across automation playbooks.
ITOps Context Graph
Unify topology, telemetry, and changes into an AI-ready context layer.
MCP
Establish traceable, secure governance boundaries for AI tool integrations.
Manage, configure, and govern AI agents from one place.
Network Monitoring
Accelerate time to innocence with deep network path and device visibility.
Server Monitoring
Track server health, OS metrics, and resource utilization across environments.
Remote Monitoring
Monitor distributed endpoints, branch networks, and remote facility health.
VM Monitoring
Maximize hypervisor performance and streamline compute capacity planning.
SD-WAN Monitoring
Keep multi-site cloud networks connected with real-time edge visibility.
Database Monitoring
Pinpoint database query bottlenecks to keep business applications fast.
Configuration Monitoring
Minimize change failure rates by tracking device configuration drift.
Storage Monitoring
Track SAN/NAS arrays, IOPS bottlenecks, and storage capacity trends.
Container Monitoring
Automated, real-time visibility for Kubernetes and ephemeral microservices.
AWS Monitoring
Track AWS services, scaling, and costs alongside on-premises data.
Google Cloud Monitoring
Monitor native GCP infrastructure, compute, and serverless resources.
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Comprehensive visibility into Azure environments, gateways, and workloads.
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Oracle Cloud Monitoring
Track OCI native compute, enterprise databases, and cloud storage.
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Validate availability and workforce productivity for critical SaaS apps.
Cloud Cost Optimization
Optimize cloud spend, maintain performance, and control budgets.
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Capture actual customer journeys and frontend performance in real time.
Synthetic Monitoring
Emulate user transactions and SaaS workflows to catch problems early.
Endpoint Monitoring
Diagnose remote workforce digital experience across devices and networks.
Website Monitoring
Protect revenue journeys with proactive synthetic checks and uptime tracking.
API Monitoring
Test endpoints and third-party API reliability for critical app integrations.
Application Performance Monitoring
Connect code execution and traces directly to infrastructure health.
DevOps Lifecycle Monitoring
Protect release velocity by validating dependencies during deployments.
Heartbeat Monitoring
Run endpoint checks to catch outages before users notice.
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Test, compare, and optimize website speed, Core Web Vitals, and performance across real devices and global locations.
Proactively manage modern hybrid environments with predictive insights, intelligent automation, and full-stack observability.
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Field Sales, Munich, Bavaria, Germany
Account Executive, Enterprise MSP
About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is open to remote employees in Munich, Germany – with the flexibility to work out of your home office full-time. You’ll have easy access to and support from your manager, and frequent video meetings to keep you seamlessly integrated into your team. If you travel to a Center of Energy, you’ll be able to work out of our office spaces while you connect and collaborate with your team. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You’ll Do:
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
Our customers love LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn’s Best Places to Work for the seventh year in a row!
The mission of the Account Executive, Enterprise MSP is to support the growth and retention of LogicMonitor’s Managed Service Provider ecosystem by developing foundational partner management and sales skills. This role focuses on supporting strategic MSP relationships, contributing to new partner sourcing efforts, and assisting in expansion and renewal activities to drive annual recurring revenue (ARR). Operating within a targeted coverage model, the Account Executive, Enterprise MSP builds product, partner, and sales expertise while progressing toward full ownership of MSP partners and sales motions.
Here’s a closer look at this key role:
Partner Support & Account Execution
- Support a defined set of MSP partners.
- Assist with expansion and renewal activities, including deal preparation, quoting, and follow-up.
- Maintain accurate pipeline, activity tracking, and opportunity updates within LogicMonitor’s CRM.
- Partner with Sales Engineering and cross-functional teams to support partner engagements and deal execution.
New MSP Sourcing & Pipeline Development
- Participate in prospecting activities to identify and engage potential MSP partners through outbound efforts, BDR collaboration, and targeted outreach.
- Qualify inbound and outbound opportunities and assist in advancing them through early sales stages.
- Support full sales cycles by coordinating discovery, demos, and follow-up activities.
Partner Engagement & Enablement
- Build relationships with MSP partners by understanding their business models, service offerings, and growth objectives.
- Support partner adoption of LogicMonitor by assisting with enablement activities, dashboards, reporting, and value-oriented touchpoints.
- Monitor partner engagement and adoption signals, escalating risks or opportunities to senior team members.
Sales Methodology & Skill Development
- Learn and apply LogicMonitor’s sales methodology across acquisition, expansion, and renewal motions.
- Develop foundational skills in discovery, value-based selling, forecasting, and stakeholder engagement.
- Actively participate in coaching, training, and enablement to progress toward greater ownership and responsibility.
What You’ll Need:
- 6+ years of experience in sales, partner management, business development, or customer-facing roles.
- Interest in SaaS, MSPs, and technology-driven business models.
- Strong written and verbal communication skills.
- Ability to learn and articulate product value to both technical and business audiences.
- Highly organized with attention to detail in CRM usage, forecasting inputs, and follow-through.
- Coachable mindset with a strong desire to grow into a closing role.
- Collaborative, team-first approach with a commitment to shared success.
- Experience using AI tools to enhance productivity, innovation, or problem-solving.
Click here to read our International Applicant Privacy Notice.
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-KW1 #LI-Hybrid #BI-Hybrid
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.