About the position:
With true ownership of our retail portfolio, you will take the lead on sourcing and selecting high-caliber talent across our 15 showrooms globally (Australia, US, UK, Canada, NZ). This includes the recruitment and selection of Client Advisors, Assistant Showroom Managers, Showroom Managers and retail leadership team members.
Key responsibilities include:
- Lead the full recruitment lifecycle, to us end-to-end means from job advertising, leading screening and interviews through to contract and initial onboarding, with a huge focus on ensuring an excellent onboarding for our retail staff.
- Own retail portfolio across our 15 showrooms globally (Australia, US, UK, Canada, NZ). This includes the recruitment and selection of Client Advisors, Assistant Showroom Managers, Showroom Managers and retail leadership team members.
- Build and nurture high-quality talent communities across our ATS (Rippling), Seek, and LinkedIn to ensure a steady pipeline for our expanding showrooms.
- Manage the interview framework, conducting thorough initial screenings and interviews to evaluate competency and cultural alignment.
- Act as a trusted advisor to Showroom Managers, understanding their unique hiring needs and delivering a seamless recruitment experience.
- Design and facilitate a smooth onboarding experience, ensuring new hires are equipped with the resources and support needed to succeed from day one.
- Uplift hiring manager interview capability, and support in delivering hiring best practises.
What we are seeking:
- Proven experience in Talent Acquisition looking to step up, or already operating as TA Specialist within a fast-paced environment.
- Proficiency with ATS or HRIS platforms (experience with Rippling is a bonus) and excellent calendar management skills across multiple stakeholders.
- A confident communicator with natural relationship-building skills who prides themselves on delivering a premium candidate and hiring manager experience.
- Strong organisational skills with the ability to prioritise effectively and adapt to changing demands in a rapidly growing business.
What we offer:
- Step away from pure administration and fully own end-to-end recruitment across the retail portfolio.
- Get involved in projects within the Talent function including hiring manager capability training, Internal succession and mobility, Talent pooling/ pipelining, and workforce planning.
- Fast-track your professional development with exposure to international recruitment across US, UK, Canada and NZ.
- Enjoy a supportive, Monday-Friday corporate culture in our beautiful, modern Kew office, with convenient parking options available.
- Generous staff discounts on our fine jewellery, plus a 20% discount for your friends and family.
- An extra week of paid leave every year to support a charity close to your heart.
- Sponsorship of a child in need via Baptist World Aid for every full-time team member who joins our family.
About us:
Founded by Jordan Cullen in 2018, Cullen Jewellery is an Australian fine jewellery brand grounded in intention, care, and considered design.
As a digital-first brand, we bring together traditional craftsmanship and modern technology to create pieces designed to endure – in both form and feeling.
From carbon neutral lab-grown diamonds to responsible material choices and global replanting initiatives, every detail reflects Cullen’s long-term perspective.