The Customer Service BDC Consultant utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door.
POSITION REQUIREMENTS:
- High School Diploma or equivalent.
- Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable
- Previous experience with the process of the scripts, power tracks, and alternative choices.
- Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer.
- First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently.
- Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required.
- Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills.
Competitive Benefits including:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance