Field Engineer
Division: Davies UKI
Reports to: Head of Engineering
Location: Field-based
Hours: 08:30 – 17:00
About the Role
Reports to: Head of Engineering
Location: Field-based
Hours: 08:30 – 17:00
About the Role
We are looking for an experienced Field Engineer with a strong background in motor engineering and claims. This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high-quality outcomes.
You will play a key role in assessing vehicle damage, providing valuations, and managing total loss settlements across a wide variety of vehicle types.
Key Responsibilities
- Produce accurate, detailed, and high-quality engineering reports
- Assess, value, and negotiate vehicle repair costs
- Provide fair and accurate vehicle valuations
- Negotiate total loss settlements
- Apply detailed knowledge of salvage categories
- Manage claims through to resolution
- Liaise with repairers, customers, and internal teams
- Support colleagues and contribute to team success
Skills & Experience
Qualified to IAEA or ATA (VDA) standard
- Experience within insurer or independent engineering environment
- Strong understanding of claims processes and salvage categorisation
- Experience using estimating systems (e.g. Audatex, GT Motive, Glass’s)
- Ability to inspect a wide range of vehicles including:
- Cars
- HGVs
- Agricultural machinery
- Caravans
- Excellent negotiation and communication skills
- Strong analytical and problem-solving ability
- Effective time management and prioritisation skills
AQP qualification
Personal Attributes
- Detail-oriented and structured approach
- Confident decision maker and negotiator
- Ability to work independently in a fast-paced environment
- Strong customer focus with complaint resolution experience
- Professional handling of sensitive and confidential information
#INDUKI
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan