About Us
At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture and the product we’re building. We’re a diverse team (comprising 19 nationalities!) who support and inspire each other every day. We pride ourselves on a positive and growth-oriented work environment where employees are encouraged to share ideas, develop their skills, and have plenty of fun along the way.
What We’re Looking For
We're looking for a motivated (Junior) Sales Manager who ideally has some first experience in successfully acquiring new customers. You'll support our team in developing and executing our sales strategy while learning how to build lasting customer relationships. Together with experienced colleagues, you'll develop a deep understanding of our SaaS solution and our target audience's needs. You'll work closely across departments with the Sales, Marketing, Revenue Operations, and Product Management teams — both synchronously and asynchronously.
Your Responsibilities
Help expand our market presence, with a focus on the hospitality industry
Assist in identifying and reaching out to potential new customers
Support the full sales process — from first contact to proposal creation (with guidance from experienced team members)
Meet personal goals and sales KPIs
Use modern sales methods and data-driven approaches to win new customers
Maintain and regularly update the pipeline in our CRM system to ensure accurate forecasting
Represent Customer Alliance at relevant events and trade shows
What You Bring
Motivation & Willingness to Learn:
Genuine interest in sales, customer communication, and the SaaS industry
Drive to keep learning and continuously grow
Experience:
Some hands-on experience in sales, business development, or customer-facing roles
A basic understanding of the B2B SaaS environment, particularly around recurring revenue and growth models, is a plus
Experience in HotelTech or the hospitality industry is a strong advantage
Communication & Relationship Management:
Clear, persuasive communication skills and the ability to get internal and external stakeholders excited
Proven ability to manage a wide range of business relationships
Fluent in English; additional languages are a strong plus
Creativity & Curiosity:
Out-of-the-box thinking and a passion for quality, innovation, and engagement
Enthusiasm for technology, AI and business strategy
What We Offer
Work at one of the leading SaaS companies in Europe
Hybrid model with flexible working arrangements
Team offsite budget of €300 per person
Free gym membership
Additional vacation days every year (starting at 26 days, up to 34 days)
Great partnerships with various providers for employee discounts
Annual learning & development budget of €1,000 (after 6 months with the company)