David Kennedy Recruitment is working with an innovative global Customer Experience company currently looking to hire a Head of Compliance to join their growing international team.
Position: Head of Compliance
Location: Limassol, Cyprus
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Lead the development, implementation, and continuous improvement of compliance frameworks, policies, and governance processes across the business
Ensure full compliance with all applicable regulatory, legal, AML, KYC, Responsible Gambling, and data protection requirements across multiple jurisdictions
Monitor regulatory developments and support the business in adapting policies, procedures, and controls in line with evolving regulations and operational initiatives
Conduct regular compliance risk assessments and implement corrective actions to address identified gaps and regulatory requirements
Oversee marketing compliance approvals to ensure alignment with industry standards and responsible gaming regulations
Manage and coordinate new licence applications in collaboration with legal partners and regulatory authorities
Act as the primary point of contact for regulators across multiple jurisdictions including the UK, Spain, Sweden, Portugal, and other regulated markets
Prepare and deliver compliance reports, updates, and regulatory insights to senior leadership and key stakeholders
Manage regulatory inspections, audits, examinations, and reporting obligations
Develop and deliver compliance training programmes for employees across the organisation
Lead, mentor, and support the compliance team, fostering a culture of accountability, collaboration, and continuous improvement
Collaborate closely with development and operational teams to ensure customer-facing journeys, systems, and services remain aligned with compliance and regulatory requirements.
REQUIREMENTS:
Bachelor’s degree in Law, Finance, Business Administration, or a related field, with a strong preference for a legal background
Minimum 4 years of experience within iGaming compliance environments
Strong understanding of multi-jurisdictional licensing frameworks including MGA, UKGC, SGA, DGA, and other regulated markets
In-depth knowledge of AML, KYC, Responsible Gambling, and regulatory compliance obligations
Proven experience working directly with regulators, managing audits, inspections, and regulatory reporting processes
Strong leadership and people management experience with the ability to mentor and develop high-performing teams
Experience handling customer-related decision-making processes connected to Safer Gambling and AML matters
Strong analytical, organisational, and problem-solving skills
Excellent communication and stakeholder management abilities across technical, operational, and executive teams
Ability to maintain a high level of confidentiality, professionalism, trust, and credibility in sensitive matters
Proactive mindset with the ability to drive process improvements and operational excellence within a regulated environment.
OFFER:
Excellent working environment within an international organisation.
Medical insurance and pension plan options.
Birthday vouchers and additional perks for special occasions.
Fully equipped kitchen and in-house entertainment space.
Monthly lunches, corporate events, sports teams, competitions, and social activities.
Daily snacks and a casual dress code.
Strong opportunities for professional growth and career progression within a global organisation.