David Kennedy Recruitment is working with a financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. The successful candidate will be responsible for overseeing the dealing operations and managing the risk associated with trading activities in the forex financial company.
Position: FX Sales Retention Agent (Mandarin)
Location: UAE, Dubai
Employment type: Full-time
RESPONSIBILITIES:
Promote the company's FX and CFD products and services to prospective and existing clients
Develop and maintain long-term client relationships to drive retention and account growth
Convert high-quality leads into active and loyal trading clients
Increase upsell and cross-sell opportunities across client portfolios
Deliver consistent, high-level customer service across the client lifecycle
Stay up to date with financial markets, trading conditions, and product updates
Work towards and consistently achieve defined sales and retention targets.
REQUIREMENTS:
Native or fluent Mandarin, both spoken and written
Previous experience in FX & CFD industry is mandatory
Prior experience in a Retention role within Forex/CFD brokerage
Strong sales, negotiation, and objection-handling skills
Ability to work in a target-driven, fast-paced environment
Strong numerical and analytical thinking skills
Computer literate with good CRM and office tool awareness
Strong communication and relationship management skills
Experience working with international brokerage teams
Familiarity with trading platforms and financial markets
Experience managing client portfolios in a sales or retention environment.
OFFER:
Competitive base salary plus uncapped commission
Full relocation package to Dubai
Opportunity to join an international Forex company
Dynamic, collaborative, and multicultural working environment
Ongoing training, coaching, and career development opportunities.
Be part of a dynamic international team with positive and friendly atmosphere
Guidance and tools to reach your full potential.