LUMINAIR is a growing business aviation operator based in Hamburg, Germany. We provide tailor-made flight solutions at the highest service level. To support our Commercial Team, we are looking for a motivated Intern (m/f/d) in the Sales & Flightcare department. Key duties include:
Supporting the Sales and Flightcare team in handling client inquiries
Overseeing and assisting with pre- and post-flight arrangements (handling, catering, slots, PPR, ground transportation)
Maintaining customer data and bookings in internal systems
Supporting communication with brokers
Contributing to the continuous improvement of service processes and quality standards
Your profile
Proven customer-oriented mindset with high service standards
Excellent communication skills
Ability to work under time pressure and handle irregular operations professionally
Strong coordination skills
High level of reliability, discretion, and confidentiality
Structured, solution-oriented, and proactive working style
Very good command of English; additional languages are an advantage
Experience in business aviation or VIP customer service is beneficial
Why us?
At LUMINAIR, we recognize that satisfied team members are essential to delivering exceptional service to our clients and passengers. Our commitment is to foster a comfortable and fun working environment, which is why we offer
A Dynamic Start-Up Environment: Be part of an innovative and growing company where your ideas are valued and you can make a real impact.
Personal Growth Opportunities: We foster professional development, giving you room to grow, learn, and shape your career path.
Performance-based Promotion Opportunities
Competitive Salary & Holiday Allowance
Desirable Benefits including WELLPASS, hotel discounts and many more
Attractive Workplace: Enjoy a great team atmosphere and an attractive office location in the port of Hamburg, with stunning water views from the OCC
In addition, the whole founding team of LUMINAIR gained experience in an environment where an open ear = success. We vow to take feedback onboard, listen to good ideas and help your career to grow.