THE ROLE
Our customers trust us to keep their networks out of the news. You are the person who makes that true.
You analyze what is really happening on a customer's network, decide what matters, and configure the controls that stop the next attempt. You work in our Global Security Operations Center (GSOC) in Zaltbommel, part of a global team that runs 24x7. One shift you untangle a routing problem; on another you segment a customer's network into Protect Surfaces and tune the policy that guards them. Always with prevention as the goal: we stop the incident, not just report it.
WHAT YOU WILL DO
Analyze anomalies, alerts and threats, and decide what is real
Fix security issues in routing and networks
Configure security controls along Zero Trust principles
Work hands-on with protocols like SSH, SSL, HTTPS, SMTP and DHCP
Document your work so the next colleague hits the ground running
Advise customers and colleagues, and make complex things simple
WORKING IN SHIFTS
Our SOC does not close.
We work in shifts to ensure 24/7 security for our customers, alongside colleagues in Europe and the US. You will work a rotating pattern:
Two morning shifts (06:00 - 14:30)
Two afternoon shifts (14:00 - 22:30)
Two night shifts (22:00 - 06:30)
Followed by 4 days off
HOW WE WORK WITH AI
AI is built into our service, not bolted on: MDR Detect runs AI-assisted case handling behind our 24x7 human-led GSOC. We also build our own bespoke AI tooling on top of our platform, and the specialists who use it help shape it.
We expect you to understand prompting (structure and context change the answer), reuse (turn a repeated prompt into a skill), verification (a model can be confident and wrong) and privacy (know what goes into which tool). Not an expert yet? Curious and honest about the gaps is what matters.
WHO YOU ARE
You pull the thread until you understand it
You can say "I don't know yet" and then go find out
You care about doing it properly: a sloppy investigation is worse than none
You can explain a technical problem without making anyone feel stupid
WHAT YOU BRING
Technical Foundation
Networking at CCNA level
Concepts network segmentation, VPN, NAT, DNS and certificates
Security thinking least privilege, defense in depth, and how an attack moves once inside
Systems Windows, macOS and Linux
Protocols the common ones (SSH, SSL, HTTPS, SMTP, DHCP), and the confidence to pick up the rest
Certifications willing to get them. We pay, you study
Ways of working
You use AI daily and can explain how, not just that you do
You can use git (clone, branch, commit, merge request) and write Markdown: our runbooks and AI context live in plain text under version control. This is not a developer role
You respect confidentiality: customer data does not go just anywhere
The rest
Excellent English, spoken and written
Willing to join a 24x7 shift rotation
On-site: this is not a hybrid role, and you live within ~50 minutes of Zaltbommel
Pre-employment screening, due to the sensitive nature of the job
Nice to have: experience with Palo Alto Strata or Cortex, Microsoft Defender or Fortinet FortiGate; SOC, NOC or managed services experience; Dutch; Python, Bash or similar scripting.
WHAT WE OFFER
You will grow fast, because we make sure of it.
A clear path Junior to Medior to Senior, with explicit criteria for each step
Cutting-edge technology for customers all over the world; no two environments are the same
Colleagues who teach and unlimited learning: training, certification and the time to do it
24 vacation days (option to buy more), mobility allowance, shift compensation, catered lunch
Our customers are hospitals, research labs, retailers, banks and manufacturers. When you catch something early, their operation keeps running and the people who depend on it never notice anything happened. That is the point of the job.
Want to join the team? Apply now.