๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ฏ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ฏ-๐ฑ ๐๐ฃ๐)
Experience: 1+ yrs
Location: Ahmedabad, Gujarat, India
Job Type: Full-time
We are looking for a detail-orientedย AR Caller & Payment Posting Specialistย with experience inย US Medical Billingย to manage accounts receivable follow-ups and accurately process insurance and patient payments.
The role involves communicating with US insurance companies, following up on outstanding and denied claims, resolving payment discrepancies, and ensuring accurate and timely payment posting. The ideal candidate should be comfortable working with billing systems, interpreting EOBs/ERAs, and maintaining AR performance within defined targets.
Requirements
Key Responsibilities
Accounts Receivable & AR Calling
- Contactย US insurance companiesย to verify and follow up on claim status.
- Follow up regularly onย unpaid, pending, and denied claims.
- Investigate and work on claimย denials, rejections, and appeals.
- Identify and resolveย underpayments, aged AR, and outstanding balances.
- Communicate with insurance representatives to determine claim status, payment details, and required actions.
- Maintain accurate and detailedย call notes and follow-up recordsย in billing software.
- Monitor assigned AR accounts and ensure receivables remain within defined target days.
- Meet dailyย productivity, collection, quality, and follow-up targets.
Payment Posting
- Accurately postย insurance and patient paymentsย into the billing system.
- Process and interpretย EOBs and ERAs.
- Identify appropriate adjustments, denials, contractual amounts, and write-offs.
- Reconcile posted payments againstย bank deposits and remittance information.
- Investigate and report discrepancies, short payments, and underpayments.
- Ensure payment posting is completed accurately and within definedย turnaround times (TAT).
- Maintain high levels of accuracy while handling payment and account information.
What's Makes You a Great Fit
- 1โ3+ years of experience in US Medical Billing, particularly in AR Calling and Payment Posting.
- Strong practical understanding ofย US healthcare billing and insurance claims processes.
- Hands-on experience withย AR follow-up, denial management, claim status verification, and appeals.
- Experience processingย EOBs, ERAs, insurance payments, patient payments, adjustments, and write-offs.
- Ability to identify and resolveย underpayments, aged AR, rejected claims, and payment discrepancies.
- Comfortable communicating professionally withย US insurance companies and payer representatives.
- Familiarity with medical billing and practice-management software.
- Strong attention to detail and ability to maintain accurate documentation.
- Ability to work toward dailyย productivity, quality, collection, and TAT targets.
- Strong analytical and problem-solving skills with a proactive approach to resolving outstanding accounts.
- Good verbal and written communication skills.
- Ability to work independently while collaborating effectively with billing and finance teams.