Responsibilities:
- Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
- Diagnose and resolve technical issues on-site visits.
- Collaborate with cross-functional teams to identify and implement solutions to customer problems.
- Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
- Create and maintain documentation, including troubleshooting guides and technical manuals.
- Participate in product testing and evaluation to provide feedback for product improvement.
- Assist in the development and implementation of new products and features.
- Ensure customer satisfaction and provide excellent customer service.
Requirements
- Bachelor's degree in Mechanical Engineering or related field.
- Prior experience in technical support or field service role within the refrigeration industry.
- Strong knowledge of refrigeration systems and equipment.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Willingness to travel as required.
If you are interested in the advertised position, please click on the APPLY button below to send in your resume or send to engg1@talenttradersg.com
EA License No: 13C6305
Reg. No.: R1981808
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