- Own the development and maintenance of strong relationships with Clients, including a complete understanding of their goals and objectives,
- Be responsible for ongoing Client Team communication, engaging in proactive, ongoing communications to provide status, opportunities, manage expectations, and needs associated with achievement of Client’s project,
- Build and maintain client relationships by providing excellent customer service to both internal and external clients,
- Provide service support for accounts (handling service issues, invoicing questions and research for individual client requests),
- Ensure timely and successful delivery of the company services according to customer needs and objectives,
- Forecast and track key account metrics, accounts P&L, financial analysis and reporting,
- Drive peak performance and sales success across the accounts,
- Create, negotiate and close agreements,
- Develop key presentations to acquire new partnerships,
- Own and manage partner relationships with the objective to increase revenue and improve partnership,
- Manage and maintain accounts portfolio assets and information,
- Train key people as necessary and ramp up on business requirements and client expectations,
- Identify and develop new business opportunities with existing clients for potential growth attainment,
- Contribute to ongoing business development, marketing and sales efforts,
- Manage customer travel, including visa process.
Requirements
- 5+ years of account (partnerships) management experience from a gamedev company
- Four year degree required
- Proven track record in sales, business development and winning new business in High-tech or Gamedev
- Ability to identify, clarify and prioritize key issues.
- Proven ability to work with all levels of individuals, both internally and externally, with professionalism and tact
- Outstanding organizational skills with a strong attention to detail and the ability to be flexible and adaptable in a team oriented environment
- Highly proficient with Microsoft Office Pack
Benefits
- Working with an international team of world-class professionals on exciting and challenging projects
- Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events
- Medical Care package
- Sensibly flexible working hours
- Breakfasts, snacks and fruits available during the day, tea and coffee machines