Role Summary:
Provides strategic solution leadership across complex multi-module HRIS engagements, guiding clients on HRTech transformation and cross- system integration design. Carries competency leadership accountability for the practice area.
Key Responsibilities:
- Solution Architecture & Design: Lead end-to-end solution design across multiple HRIS modules. Define integration architecture and advise on HRTech ecosystem alignment.
- Strategic Client Advisory: Act as a trusted advisor to CHROs, HR Directors, and C-suite stakeholders. Guide clients through HR process re-engineering and technology adoption.
- Pre-Sales & Solutioning: Lead pre-sales activities including demos, effort estimation, and solution proposals. Represent RA's delivery capability in key client conversations and RFP responses.
- Delivery Governance: Oversee quality, scope, and risk across complex delivery programs. Resolve critical project issues in partnership with senior stakeholders.
- Capability Building & People Leadership: • Develop delivery frameworks, IPs, tools, and methodologies for the practice. Mentor Lead Consultants and drive internal knowledge sharing. Define competency standards and learning pathways for the consulting practice.
Functional Competency:
- Advises on strategic platform usage, architecture, and enterprise process design.
- Solution blueprinting and drives design innovation across modules.
- Manages delivery margins, resourcing, and scope risk.
- Integration architecture across multiple systems and vendors.
Behavioural Competency:
- Consulting Skills: Advises at C-suite level with confidence and impact.
- Problem Solving: Anticipates issues and develops systemic solutions.
- Executive Client Management: Manages executive-level discussions with professionalism.
- Stakeholder Management: Drives multi-stakeholder alignment across functions/geographies.
- Communication: Influences through storytelling, clarity, and executive presence.
- Escalation Management: Escalation protocols and diffuses high-stakes situations.
- Leadership: Shapes vision and leads large, diverse teams strategically.
- Learning Agility: Promotes a learning culture and coaches others to stay future-ready.
- Team Leadership: Shapes team culture and enables succession planning.
- Mentoring: Creates mentoring programs and nurtures future leaders.
- People Development: Leads development plans and talent initiatives.
Requirements
JOB REQUIREMENTS (EDUCATION + EXPERIENCE + SKILLS)
- Bachelor's degree; Master's or MBA preferred.
- 10+ years in HRTech consulting.
- Multi-module expertise with proven pre-sales and solution ownership experience.
- Outstanding executive communication and strategic thinking capabilities.
- Proven track record in people development and practice capability building.
- Certifications: SAP SuccessFactors Certification (required).