Summary
Pressed Roots is the first silk blow-out bar specializing in textured hair. Combining certified textured hair expertise, nurturing care for hair health and true luxury hospitality touches, we aim to break down the barriers that have held women of color back from feeling their best. In our hands, a simple blow-out becomes an affordable mini-luxury that not only makes our clients feel uniquely beautiful, but will forever change the standards of the beauty industry.
Description
Pride. Growth. Beauty. Community. Welcome to a new way to work.
At Pressed Roots, we are redefining luxury hair care for textured hair. As the Studio Manager, you will be at the forefront of this movement, leading a team, ensuring an exceptional client experience, and driving operational excellence. This role is ideal for a dynamic leader who thrives in a fast-paced, service-driven environment and is passionate about people development, customer service, and business growth.
This is more than just a management position—it’s an opportunity to build a career with a growing company, develop future leaders, and make a meaningful impact in the beauty industry.
Key Responsibilities
- Lead, guide, and inspire employees daily to create a positive and high-performing work environment.
- Uphold and model Pressed Roots Core Values, setting the standard for excellence.
- Develop and mentor future leaders within the organization, investing in employee growth and success.
- Provide coaching and feedback to ensure all team members meet Pressed Roots’ service and performance standards.
- Foster client relationships, ensuring every guest receives an exceptional experience.
- Maximize the studio’s financial potential by monitoring and optimizing revenue, cost management, and operational efficiency.
- Analyze and manage P&L reports, making data-driven decisions to drive profitability.
- Resolve employee relations and customer concerns, ensuring compliance with company policies and fostering a positive team culture.
- Oversee daily operations, including marketing and human resources functions within the studio.
- Manage timekeeping, payroll, and staff schedules to ensure smooth business operations.
- Perform daily and weekly inventory management, maintaining appropriate ordering levels.
- Support additional operational and administrative tasks as needed.
Requirements
- 4+ years of management experience, preferably in a fast-paced service industry.
- Proven ability to lead teams of 15+ employees, ensuring high engagement and performance.
- Experience in recruiting, onboarding, and training employees, with a focus on retention and development.
- Strong operational skills, including scheduling, payroll management, and inventory control.
- A track record of driving sales and increasing revenue through operational improvements and customer experience enhancements.
- Exceptional customer service skills, with a passion for delivering high-quality experiences.
- Ability to manage multiple priorities and problem-solve in a fast-paced environment.
- Salon experience and a cosmetology license are a plus but not required.
Physical Requirements
- Ability to stand for extended periods (up to 9 hours) while performing job duties.
- Ability to perform repetitive tasks, including operating scheduling software and engaging with clients.
- Ability to lift and carry objects up to 25 pounds, such as salon supplies and inventory.
- Ability to reach overhead to complete cleaning and organizational tasks.
- Ability to bend, stoop, and kneel as needed to assist customers and maintain studio cleanliness.
Pressed Roots is committed to providing reasonable accommodations to qualified individuals with disabilities who can perform the essential functions of this job. If you need accommodation to perform these duties, please let us know.
Benefits
As a Studio Manager, you'll enjoy:
- Competitive Salary: $60,000 – $75,000 annually. (Monthly bonus potential included)
- Comprehensive Health Insurance: Coverage options for eligible employees
- Paid Time Off (PTO): To support work-life balance and well-being
- Employee Discounts: Exclusive discounts on services and products
- Career Growth Opportunities: Pathways for advancement within a fast-growing company
- Dynamic Environment: A fast-paced, family-like atmosphere with comprehensive training.