How you will make an impact:
- Act as the main technical contact for AMS accounts, owning P1 and P2 technical incidents within agreed SLAs
- Work with functional consultants to analyse and resolve issues: debugging, short dumps (ST22), job failures, IDoc and interface errors, performance problems
- Coordinate with the Westernacher India development team, assigning and reviewing work and providing backup cover so critical tickets are never left unattended
- Perform root cause analysis and document fixes, workarounds and known errors
- Participate in an on call or standby rota for critical incidents
- Estimate, design, build and unit test ABAP solutions for CRs
- Prepare technical specifications and support functional consultants during testing and cutover
- Manage transports and releases following customer change management processes
- S/4HANA Private Cloud: classic and modern ABAP (reports, enhancements, BAdIs, user exits, forms, interfaces, CDS views, OData)
- S/4HANA Public Cloud: developer extensibility (ABAP Cloud, RAP, released APIs), key user extensibility, and side by side extensions on SAP BTP where needed
- Apply the clean core principles so customers remain upgrade safe
AMS support (primary focus)
Change requests and enhancements
Platform coverage
Your Expertise:
- Degree in Computer Science, IT, Engineering or equivalent experience
- At least 5 years of hands on ABAP development, including at least 2 years on S/4HANA
- Proven AMS or production support experience, comfortable handling P1 incidents under time pressure
- Hands on with ABAP on HANA: Open SQL, CDS views, AMDP, OData services
- Working knowledge of S/4HANA Public Cloud extensibility: ABAP Cloud, RAP, released APIs, ABAP Development Tools (Eclipse)
- Solid debugging skills and familiarity with core logistics and finance processes (SD, MM, FI), so you can work closely with functional consultants
- Experience with interfaces (IDoc, RFC, BAPI, REST/SOAP APIs)
Why Join Westernacher?
- Inspiring and exciting, innovative working environment.
- Competitive remuneration package (salary, bonus, benefits).
- International company culture and minimal hierarchical structure.
- Chance to work on complex projects from different industries.
- Flexible working hours and a hybrid working model.
This is Westernacher:
Founded in 1969, Westernacher Consulting is a global business and SAP consulting company represented in 28 countries, with 1,400 consultants across Europe, Asia-Pacific and the Americas. As an SAP Gold Partner with over 30 years of SAP partnership experience, we combine deep industry knowledge, business process expertise, and technology innovation to create sustainable value for our clients.
We are 100% employee-owned, which shapes our entrepreneurial culture and our commitment to shared responsibility, long-term thinking and sustainable success. We work in partnership, challenge conventional thinking and give our people the opportunity to create meaningful impact for our clients, our company and one another.
Westernacher is committed to equal opportunity and an inclusive working environment. We welcome applications from all qualified candidates and make employment decisions based on qualifications, experience and business needs, in accordance with applicable local law.
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