Key Responsibilities:
- Deliver exceptional customer service and personalized skincare consultations to create a premium customer experience.
- Achieve individual sales targets by driving new customer acquisition, repeat business, cross-selling, and upselling.
- Build strong customer relationships through effective CRM, clienteling, and follow-up to encourage customer loyalty.
- Represent the SK-II brand professionally, maintaining excellent grooming, product knowledge, and awareness of market trends.
- Manage daily counter operations, including merchandising, stock replenishment, inventory control, cash handling, and compliance with SOPs.
- Safeguard company assets and maintain accurate operational documentation, inventory records, and audit readiness.
- Support product launches, promotional campaigns, and in-store events to drive business performance.
- Collaborate with the Counter Leader and team members, participate in training, and continuously enhance product knowledge and selling capabilities.
Requirements
- Fluent in communication, well-groomed and confident
- Self-driven team player with excellent interpersonal skills
- Prior sales experience is an advantage; experience in luxury beauty is preferred
- Students or fresh graduates in beauty, cosmetology, fashion, or related fields are encouraged to apply
- Passionate about the beauty industry and current trends
- On-the-job training and skincare training will be provided
- Comfortable using digital tools and technology for customer consultation.
- Available to perform retail operational hours, including weekends and public holidays
Benefits
- Ongoing product and skincare training provided
- Inclusive & Diverse Culture
- Complimentary Goods Entitlement
- Medical Benefits
- Flexible Benefits