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Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Rooms Division Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.
Responsibilities
- Manage all aspects of the rooms division, including housekeeping, front desk, reservations, and guest services.
- Ensure the highest quality of service to guests, anticipating their needs and consistently exceeding their expectations.
- Τrain, and supervise departmental team members to ensure exceptional performance.
- Develop and implement procedures to ensure efficient operations and maximize profitability.
- Prepare departmental budgets and monitor expenses to ensure financial objectives are met.
- Maintain high levels of cleanliness, organization, and security throughout the hotel.
- Monitor and evaluate guest feedback to continuously improve services and amenities.
Requirements
- Bachelor's degree in Hospitality Management or a related field.
- At least 3 years of experience in a managerial position in the hospitality industry.
- Outstanding communication, leadership, and organizational skills.
- Strong customer service orientation and a commitment to excellence.
- Experience in financial management and budgeting.
- Adept at working in a fast-paced, ever-changing environment.
- Positive attitude and ability to motivate and inspire team members.
- Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
- Competitive salary package and additional benefits
- Career development within Greece's leading hospitality group
- Opportunities for internal mobility and long-term career growth
- Accommodation (if necessary) and full board
- Transportation support and/or travel expenses
- Access to training and educational programs
- A dynamic and supportive working environment
- Employee discounts across Grecotel hotels and selected partner businesses
- A people-focused culture built on teamwork, respect and excellence