Key Responsibilities
End-to-End Process Mapping
- Map Financial Crime risk processes across multiple business units, segments, and teams.
- Develop detailed process maps capturing activities, decision points, hand-offs, dependencies, and approvals.
- Document processes using a consistent, recognised methodology.
- Identify Management Information (MI), KPIs, and KRIs associated with each process, including governance forums and oversight responsibilities.
Stakeholder Engagement & Validation
- Engage with process owners, risk owners, compliance, governance, and operations teams to validate process flows.
- Facilitate workshops and walkthroughs to accurately capture current-state processes.
- Ensure all documented processes are reviewed and formally signed off by process owners.
Systems & Data Identification
- Identify and document all systems, tools, and data sources supporting each process.
- Clearly distinguish between manual and system-driven activities and data hand-offs.
Risk & Control Visibility
- Capture key risk points, controls, approvals, and escalation pathways within each process.
- Ensure alignment with applicable Financial Crime regulatory and compliance requirements.
AI & Automation Readiness
- Identify manual, repetitive, or decision-heavy process steps suitable for AI or automation.
- Highlight activities driven by rules, thresholds, or judgement that could benefit from AI-enabled solutions.
Consistency & Standardisation
- Identify process variations across business units.
- Recommend opportunities for process standardisation or consolidation where feasible.
Documentation & Deliverables
- Produce validated, audit-ready deliverables including:
- Process maps
- Process narratives
- RACI matrices
- Deliver outputs in a reusable format suitable for future transformation and AI initiatives.
- Provide regular progress updates and final reporting to key stakeholders, including Compliance and Process Owners.
Knowledge Transfer
- Conduct structured handovers and walkthroughs to enable internal teams to maintain and evolve the process documentation post-engagement.