About Our Client
Our client is a leading global provider of technology-enabled outsourcing and business solutions, supporting organizations and customers across multiple markets worldwide. The company operates across a broad international network and places strong emphasis on operational excellence, technology, and service quality.
Job Description
The Manager - Human Resources will be responsible for executing HR initiatives to achieve Employer of Choice status and facilitating HR planning in collaboration with the Regional HR Head. Additionally, this role involves ensuring the integration of HR strategy to foster a performance-driven culture and collaborating with Business/Function Heads on retention strategies and identifying capability gaps.
Key Responsibilities
HR Strategy & Culture Enhancement
Play a pivotal role in planning and executing Human Resources initiatives aligned with sustainability targets and organizational goals.
- Refine HR policies to strengthen organizational culture and reinforce values.
- Collaborate with Business/Function Heads on retention strategies and address capability gaps.
- Develop and execute employee engagement and motivation programs in collaboration with the Talent Management team.
- Lead initiatives to foster clear and effective employee communication through employee communication programs.
- Proactively address employee concerns to prevent disruptions, promoting a positive work environment.
Recruitment, Talent Management & Development
- Plan and implement recruitment strategies aligned with business objectives and oversee the hiring of fixed-term employees and trainees.
- Assess manpower needs, exploring internal and external sourcing options, and create innovative assessment methods for optimal candidate selection.
- Oversee Talent Management initiatives to retain top talent and support succession planning.
- Design and apply progressive selection tools to fulfill manpower needs.
- Conduct coaching sessions and implement engagement initiatives across the region to ensure employee growth and satisfaction.
- Guide Managers on the performance assessment process and support them in delivering constructive feedback.
Compliance, Recognition & Organizational Development
- Establish and monitor Reward & Recognition programs, tracking their effectiveness and alignment with organizational objectives.
- Collaborate with key stakeholders on organizational development initiatives.
- Coordinate employee satisfaction surveys, implement recommendations, and maintain adherence to HR policies, regulations, and statutory requirements.
- Ensure compliance with the company's HR guidelines and support processes that lead to positive audit outcomes.
Sustainability
- Promote judicious use of natural resources.
- Adhere to the organization's environment, health, and safety policies, objectives, and guidelines.
Anti-Bribery Management Systems (ABMS)
- Follow the roles and responsibilities prescribed in the company's Anti-Bribery Management Systems manual.
- Understand ethical standards and the importance of integrity in business practices.
- Identify and evaluate risks related to bribery in various business contexts.
Key Requirements
- 5–8 years of relevant work experience in a Human Resources role.
- Graduate/postgraduate degree or globally equivalent qualification.
- Experience with SAP SuccessFactors and ADP is mandatory.
- Behavioral Competencies
- Communication
- Quality and Service Orientation
- Delivering Results
- Teamwork and Collaboration
- Digital Fluency
- Diversity, Equity, and Inclusion Orientation
- Personal and Professional Development
- Leadership
- Entrepreneurship
- Functional Competencies
- Talent Acquisition
- Employee Life Cycle Management
- Employee Engagement
Equal Opportunity
Our client is committed to providing equal employment opportunities and fostering an inclusive workplace where individuals from diverse backgrounds are welcomed and supported.