The function of the Operations Control Center (Disposition Leitstelle) includes the following responsibilities:
- Monitoring and documentation of all operational ad‑hoc processes in the designated systems.
- Active communication with customers, internal employees, and externally deployed personnel.
- Ensuring compliance with duty schedules as specified by the dispatchers for operational staff.
- Monitoring adherence to working hours and break regulations for operational staff.
- Reconciliation of actual and planned working times, including the entry of actual times into duty schedules and relevant databases.
- Preparation and needs‑based distribution of wagon lists according to project requirements.
- Provision and distribution of timetables and FPLO documents to train drivers on request.
- Placing timetable orders in ad‑hoc operations when required.
- Maintaining and updating train movement overviews and project‑related databases for ongoing projects.
- Planning and monitoring accommodation requirements in ad‑hoc operations.
- Ensuring implementation and compliance with emergency management in accordance with internal guidelines.
- Implementation of requirements arising from the company’s management systems.
Requirements
- Completed vocational training or an equivalent qualification
- Training as an occupational first aider
- Knowledge of applicable legal regulations, the company’s organizational structure, and the implemented management systems
- German language proficiency at B1-B2 level
- English language proficiency at a minimum B2 level
- Confident user skills in MS Office
- Professional experience in railway‑specific activities and/or in dispatching within the railway sector is desirable.
- Strong logical and analytical thinking skills
- High level of safety awareness and responsible conduct
- Understanding of operational risks and confident application of risk‑management methods
- Excellent communication skills
- High reliability and sense of responsibility
- Experience in leading and guiding employees
- Confident conflict management and solution‑oriented approach
- Independent and proactive implementation of innovations and requirements in the railway sector
Benefits
- Paid Time Off
- Training & Development