Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.
Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.
For the season 2027, we are looking for a Porter, to join our team Splendido!
The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.
He/She will Report to the Executive Housekeeper.
Main duties & responsibilities:
- Responsible for the welcome and farewell of our guests, according to the Company policies, standard and procedures, maintaining high standards at all times;
- Ensure that the external reception area is in order and well maintained;
- Being informed about guest information (arrivals, departures and guests in house);
- Working closely with Housekeeping staff and offering assistance when necessary;
- Deal with emergency requests when asked by a Supervisor;
- Maintain professional relationships with guests and colleagues;
Requirements
- Effective communication: communicate clearly and in an appropriate manner (both verbally and non-verbally);
- Emotional intelligence: demonstrate sensitivity to the needs and emotions of guests and colleagues and adjust his/her style to them.
- Adaptability: identify when a different approach is needed and offer solutions.
- Try and adopt new ways of doing things;
- Collaboration: be able and willing to work as a team player e Share information and skills and actively seek and provide feedback. Fluent in Italian and basic level of English;
- Previous professional experience in a similar role, also with school internships;
- Passion for service and ambition to grow professionally.
Benefits
- We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 5, Porter;
- Start date: March 2027 to End date: November 2027, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path;
- Monthly gross salary + separate payslip for 13°,14° and TFR; Welfare incentive based on quality goals;
- Accomodation in double room our staff house including breakfast;
- Bus ticket as benefit for the contract period;
- Staff cantine;
- Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.
About Belmond:
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future.
We embrace community spirit and believe in responsible, sustainable tourism Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.
Join us in our journey to redefine the future of luxury, where tradition and innovation meet to create unforgettable moments.