Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. Bar Baratta 16, featuring a mixology concept inspired by the "zero-kilometer" philosophy, celebrates Ligurian tradition and flavors.
For the next season 2027, we are looking for a Breakfast Manager to join the team Splendido!
The ideal candidate is passionate about hospitality and comfortable with challenges. He/she should have exceptional taste and exemplary customer service skills. The primary objective is to provide a friendly, attentive, and timely service and to create an exceptional experience for all our guests.
He/She reports to Restaurant Manager.
Main Duities & Responsabilities:
- Coordinate daily breakfast service operations.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Regularly review the buffet quality.
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, utensils and cleaning products.
- Ensure compliance with sanitation and safety regulations.
- Manage restaurant’s good image and suggest ways to improve it.
- Train new and current employees on proper customer service practices.
Requirements
- At least 3 years of experience as a Breakfast Manager or Breakfast Supervisor in 5-star luxury hotels.
- Strong leadership, charisma, and refined communication skills.
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
- Familiarity with restaurant management software.
- Ability to handle complex service situations with composure and tact.
- Fluency in Italian and English; a third language is highly valued.
Benefits
- We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 2, Breakfast Manager;
- Start date: March 2027 to End date: November 2027, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path;
- Monthly gross salary + separate payslip for 13°,14° and TFR;
- Welfare incentive based on quality goals;
- Accomodation in double room our staff house including breakfast;
- Bus ticket as benefit for the contract period;
- Staff cantine;
- Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages.
About Belmond:
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking for the future.
We embrace community spirit and believe in responsible, sustainable tourism Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.
Join us in our journey to redefine the future of luxury, where tradition and innovation meet to create unforgettable moments.