The Logistics and Warehouse Manager is responsible for the strategic and operational management of all inbound and outbound logistics, warehousing, customs compliance, transportation networks, inventory accuracy, and trade compliance activities. The role ensures the cost-effective and compliant movement, storage, and control of materials across domestic and international supply chains while supporting customer service, operational efficiency, and business growth objectives.
The position is accountable for developing and managing logistics service providers, optimizing national and international transportation lanes, ensuring customs and duty compliance, and maintaining world-class warehouse operations and inventory accuracy.
The role will include liaising with UK facility and 3rd party contract manufacturers while executing customer shipments and reverse logistics from the companies fulfilment center.
Requirements
Logistics & Transportation Management
- Lead all inbound and outbound transportation activities for raw materials, components, finished goods,
- Organise reverse logistics for any field fails and returned products or demos.
- Develop and maintain cost-effective domestic and international shipping lane strategies.
- Establish, negotiate, and manage contracts with freight forwarders, courier providers, parcel carriers, and third-party logistics providers (3PLs).
- Drive continuous improvement in freight costs, delivery performance, and transportation efficiency.
- Monitor carrier performance through KPIs and service level agreements (SLAs).
- Identify opportunities for freight consolidation, mode optimization, and supply chain cost reduction.
- Ensure on-time delivery performance to customers and manufacturing locations.
Customs & Trade Compliance
- Manage all import and export compliance activities in accordance with local and international regulations.
- Ensure accurate customs declarations, tariff classifications, country of origin determinations, and import/export documentation.
- Act as the internal subject matter expert on customs, duties, tariffs, and global trade regulations.
- Provide guidance to procurement, finance, operations, and commercial teams regarding duty implications and customs requirements.
- Identify and implement duty reduction strategies where applicable:
- Manage customs brokers and ensure compliance with all audit requirements.
- Lead responses to customs audits, investigations, and regulatory inquiries.
- Warehouse Operations Management
- Lead day-to-day warehouse operations including:
- Receiving, Put-away. Storage. Inventory control, Picking, Packing, Shipping
- Ensure all warehouse bookings and goods receipt transactions are completed accurately and on time.
- Develop warehouse capacity plans to support business growth.
- Optimize warehouse layout, material flow, and storage utilization.
- Implement and maintain warehouse operating procedures and work instructions.
- Ensure compliance with health, safety, environmental, and quality standards.
Accountabilities
- The Logistics and Warehouse Manager is accountable for:
- 100% compliant import and export operations.
- Optimized logistics costs and transportation networks.
- Accurate customs declarations and duty management.
- Effective management of third-party logistics partners.
- Inventory accuracy and warehouse operational excellence.
- Reliable inbound material flow supporting production.
- On-time outbound deliveries supporting customer commitments.
- Development and execution of strategic logistics and warehousing initiatives that support business growth and profitability.
Key Skills
Personal Attributes
- Highly analytical and detail-oriented
- Strong commercial awareness
- Customer-focused
- Results-driven
- Excellent communication skills
- Ability to operate effectively in a fast-paced global environment
Technical Skills
- International trade and customs regulations
- Incoterms®
- Freight forwarding and transportation management
- Duty and tariff analysis
- Warehouse management systems (WMS)
- Inventory control methodologies
- Supply chain analytics
- Carrier contract management
- ERP systems (SAP, Oracle, Dynamics, etc.)
Leadership Skills
- Cross-functional collaboration
- Strategic thinking
- Negotiation and influencing
- Problem solving and decision making
- Change management
- Continuous improvement mindset
Experience
- 7+ years of progressive logistics and warehouse management experience.
- Proven experience managing international logistics operations.
- Strong customs and international trade compliance knowledge.
- Experience negotiating freight and logistics contracts.
- Experience managing inventory control and warehouse operations.
- Demonstrated success in logistics cost optimization and network design.
- Experience with ERP and Warehouse Management Systems.
Benefits
- Excellent Compensation package inclusive of competitive salary, 401(k) plan, healthcare and 25 days holiday in addition to the US Bank holidays.
- Bonus package
- Career development training opportunities (in house and external)
- Employee Referral scheme