Roles & Responsibilities :
Own the design, configuration, development and integration of Conga CPQ with CRM systems(Microsoft Dynamics 365/Salesforce) to enable reliable Configure-Price-Quote and Quote-to-Order processes. The role combines hands-on implementation, technical consulting and senior-level guidance for a global, multi-system delivery environment.
•Lead the end-to-end design and implementation of Conga CPQ capabilities integrated with Microsoft Dynamics 365/Salesforce CRM.
· Convert business requirements for product configuration, bundles, pricing, discounting, promotions, quote generation and approvals into scalable solution designs.
· Configure and enhance Conga CPQ product catalogs, attributes, constraint rules, pricing rules, price matrices, workflows, approvals and quote lifecycle behavior.
· Design the CRM-to-CPQ flow for accounts, contacts, opportunities, products, price lists, quotes and quote line items, including clear ownership and synchronization rules.
Implement and support quote initiation from Dynamics 365, CPQ configuration and pricing in Conga, and controlled write-back of finalized quote information to Dynamics 365.
· Build or extend Dynamics 365 solutions using model-driven apps, Dataverse configuration, Power Automate and pro-code components such as C#, .NET, JavaScript and plugins where required.
· Design and implement REST/API and middleware integrations with product master, ERP, tax, CLM, billing, order management and other enterprise systems.
· Define robust error handling, monitoring, reconciliation and support procedures for cross-system data flows.
· Guide environment strategy, solution packaging, source control, deployment and release processes across development, test, UAT and production.
· Perform technical design and code reviews, troubleshoot complex pricing/integration issues, and improve cart, rules and interface performance.
· Partner with Product Owners, business analysts, architects, QA, DevOps and business stakeholders in an agile delivery setup.
· Create and maintain solution designs, interface mappings, configuration documentation, test evidence, deployment instructions and operational handover material.
· Mentor developers and consultants, share reusable practices and actively contribute to engineering standards and continuous improvement.
Educational qualification:
B.Tech/MCA
Experience :
7-9 years of relevant CRM/CPQ technical & architecture experience
Mandatory/requires Skills :
CPQ Expertise:
· Strong hands-on experience with Conga CPQ on Conga Advantage / Revenue Lifecycle Platform or equivalent enterprise Conga CPQ implementation.
· Practical understanding of Configure-Price-Quote and Quote-to-Order processes, including complex products, bundles, attributes, pricing, discounts and approvals.
· Solid CRM Salesforce/Microsoft Dynamics 365 Sales knowledge, especially account, contact, opportunity, product, price list, quote and activity data models.
· Integration experience using REST APIs, webhooks/events or middleware; ability to diagnose mapping, authentication, synchronization and performance issues.
· Ability to create scalable technical designs and translate business requirements into configuration, customization and integration work packages.
· Experience with automated testing, defect resolution, UAT support, release readiness and production stabilization.
· Experience working in agile, international and cross-functional teams.
Preferred Skills :
• Experience working in SAFe-like environments and large-scale programs.
• Understanding of CLM systems (Contract Lifecycle Management) to design end-to-end Quote?Contract flows.
• Understanding of typical interactions/integrations of CPQ with SAP ERP (S/4
Hana)