WD is looking for a dynamic and visionary Senior Director of Workplace Experience to lead the strategy and execution of an exceptional employee experience across our global workplace portfolio. This is not a traditional facilities role, we're looking for someone who understands that the best workplaces where culture, community, and connection come alive every single day. You will own the development of the employees’ journey map and execute programs that bring them to life capturing the moments that matter from the moment they begin their entry into the workplace to shaping the daily environment where culture and space intersect while delivering amenity experiences.
This candidate will connect various stakeholders from IT, HR, Events, Site Services, Facility Maintenance and Design and Construction team to support the strategy and lead with Workplace Survey results for our global non- manufacturing locations. This role would be responsible for oversight of the CBRE Workplace Experience teams and setting the strategy and plan. This role will also require the candidate to be a contributing member on HRs’ Leader’s extended staff.
Deep understanding of typical employee experiences such as comfort, cleaning, food service, accessibility, and workplace appearance, not only from survey data but through listening, observation, and conversation.
Essential Duties and Responsibilities:
- Bridge HR, IT, Facilities, Food Services, Events, and Communications into one cohesive experience.
- Translate vision into operational roadmaps, governance frameworks, and scalable programs.
- Background in human-centered design and journey mapping to make the workplace easy, productive, engaging, and consistent for employees across the company
- Ability to work across space, services, events, and technology as an integrated experience.
- Experienced in developing a clear Workplace Experience framework that connects physical space, services, culture, and programming into one unified narrative.
- Present Global and Regional strategies, program updates, and ROI metrics to senior leadership with confidence and clarity.
- Mindset of being creative, collaborative, and calm under pressure while making every employee feel like a guest.
- 10+ years in workplace /employee experience, or hospitality.
- Bachelor's degree or higher education.
- Proven experience building and scaling programs across multiple sites or geographies.
- Strong communicator who can influence at all levels especially C-Suite.
- Budget management experience across vendors and programs
- Experienced in defining key metrics and translating data into insights.
- A genuine passion for people, workplace, and creating memorable moments.
WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.
WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be 12.17.2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application deadline.
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Compensation & Benefits Details
- An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
- The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
- If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
You will be eligible to be considered for bonuses under either WD’s Short Term Incentive Plan (“STI Plan”) or the Sales Incentive Plan (“SIP”) which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to WD's Standard Terms and Conditions for Restricted Stock Unit Awards.
- We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the WD Savings 401(k) Plan.
- Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email compliance@wdc.com.