As a Server/Bartender, you are responsible for delivering exceptional food and beverage service, ensuring each guest enjoys a memorable dining experience through genuine hospitality and knowledgeable service. You will provide timely, accurate, and friendly service while maintaining the cleanliness and organization of your section and the restaurant as a whole.
- Servers will be expected to complete job duties as requested in a prompt and organized fashion, abiding by the standard checklist and quality specifications as provided by the Restaurant Manager or Floor Manager.
- Serve sections according to assignment
- Open/close the restaurant in accordance with opening/ closing procedures
- Have an excellent understanding of the POS system, its tools & our ordering policies; enter all orders ensuring accuracy
- Work as an indispensable member of a team; challenging supporting fellow teammates
- Have a working knowledge of the food, wine & cheese program
- Attend all product training and seminars (as required)
- Be prompt, on the floor and prepared to work at scheduled start time
- Be able to work in a standing position for long periods of time (up to 8 hours)
- Adhere to all core standards and always follow Steps of Service as listed in the Server Training Manual
- Put yourself in a position to exceed our guests expectations by creating memorable experiences
- Be familiar with and agree to company cash handling procedures
- Educate and guide guests through menu items and encourage different wine and food pairings to promote the ultimate dining experience
- Perform additional responsibilities, although not detailed, as requested by Manager
- Attends all scheduled employee meetings and brings suggestions for improvement
- Strategic thinking
- Prior knowledge and interest in Italian food and wine
- Preferred 2-3 years experience serving in a similar setting
- Smart Serve certification required
- Basic knowledge and understanding of wines, spirits and all alcoholic beverages
- Ability to work efficiently and consistently in a fast paced environment
- Proven ability to lead a team, be a motivational team player
- Have the ability to carry a weight/ physical workload of up to 40lbs
- Be able to work in standing position for long periods of time (up to 8 hours)
- Work in a standing position for long periods of time
- Excellent problem solving and customer service skills
- Strong interpersonal and verbal communication skills
- Strong sense of ethics, values
- Self-motivated and organized
- Energetic and enthusiastic
- Professional appearance
All job descriptions are subject to a periodic review. Other duties will be assigned by management occasionally. Changes will be discussed prior to or at the time of amendment.