This position focuses on Outbound Execution. Key details include:
- Work with traders on position follow-up and any commercial issues with shippers / clients
- Issue logistics documents (invoices, release documents, cover letters...) related to assigned sales & instruct/ensure upload of related external documents where required
- Work closely with Sales & external partners to anticipate execution challenges and advise on potential solutions
- Send shipping instructions to shippers (clients) in due time
- Place booking with shipping lines where required & ensure internal database accuracy
- Follow-up on sample results where required and update internal database accordingly
- Process shipping documents (including upload onto system) and payment to shippers if required
- Liaise closely with shippers, shipping partners & end Clients where relevant to deliver the best services
- Check all assigned service invoices to approve the costs and prepare payment request
- Other tasks assigned by Team Leader
- University graduate (BA or equivalent), focus/ major in Foreign Trade, Commodity Trading, or Logistics. Other certifications are a plus;
- At least 2-3 years of working experience (compulsory);
- Experience in an international environment related to trade/ supply chain/ logistics / customer service; Excellent knowledge of English.
- Experience in coffee trade logistics is a plus
Key results expected
- On-time execution at each milestone level
- On-time validation of service invoices for timely settlement
- Contribution to client satisfaction
- On-time inventory check for monthly closings
- Expertise on partner profiles/ procedures & inbound/ outbound processes
- Efficient coordination & communication with all relevant parties
- Contribution to the Logistics strategy.