Sales & Market Development
- Drive sales growth by identifying new customers and opening new markets.
- Ensure achievement of sales targets and contribute to the company’s growth rate.
- Set up promotional, marketing, and educational events with target clients across Australia.
Client Relationship Management
- Nurture, grow, and expand the client base through industry experience, prior relationships, and marketing initiatives.
- Maintain strong communication and engagement with clients to ensure satisfaction and long-term partnerships.
Strategic Planning & Market Research
- Conduct market analysis and propose tailored business strategies for different regions.
- Align market strategies with the global development plan of the company.
- Monitor daily market exposure and make informed decisions to support trading strategies.
Procurement & Origin Coordination
- Oversee purchasing activities in collaboration with origin teams.
- Establish purchase plans aligned with global strategy and optimize global P&L.
- Follow up on shipment schedules and ensure smooth business execution.
Quality Assurance
- Participate in daily cuppings and other QA-related activities to maintain product standards.
Risk Management
- Monitor client drawdown paces, shipment schedules, and ensure timely payments.
- Mitigate risks by maintaining close communication with clients and origin teams.
Additional Responsibilities
- Support general office operations and logistics for incoming shipments.
- Collaborate with internal teams to set up and manage various strategic projects.
- Contribute ideas, suggestions, and market intelligence to support global growth initiatives.
- Proven experience in sales, procurement, and strategic planning within the coffee industry;
- Strong analytical and market research capabilities;
- Excellent communication and relationship-building skills;
- Demonstrated ability to work effectively in team environments, contributing to cross-functional collaboration and shared goals.
The successful candidate is someone who:
- Loves being in front of customers rather than behind a desk
- Can build trust and long-term partnerships quickly
- Brings enthusiasm, resilience, and a growth mindset
- Is reliable, excited to develop a long-term career in coffee trading and commercial management
- Enjoys balancing commercial conversations, market intelligence, and customer engagement