As part of a dedicated team responsible for newborn hearing screening in the earliest days of life, you will play a vital role in delivering a calm and supportive experience for both mother and baby.
We are looking for someone who is dependable, communicates with ease and sensitivity, working closely with new mothers and their infants. Your compassion and attention to detail will help ensure that each family feels supported and respected throughout the screening process.
This role reports directly to the Operational Coordinator and is ideal for someone who is passionate about providing family friendly care in a hospital setting.
MAIN RESPONSIBILITIES:
- To promote a professional, welcoming, and caring environment - endorsing a family friendly approach to care.
- Communicate with and provide information for parents concerning hearing screening – obtain parental consent
- To carry out the hearing screening of new-born babies
- To inform parents of the screen outcome as dictated by Local & National Hearing Screening Programme (NHSP) protocols.
- Record clinical and test data accurately and ensure a timely transfer of information to the manager.
- To ensure patients and families retain their dignity, privacy, and individuality always and maintain the confidentiality of the data.
- Be aware of child protection issues and adhere to local procedures.
- To maintain up to date knowledge of procedures and policies relevant to this post.
- To always ensure the safety and security of equipment and report any problems to the Hearing Screening Operations and Regional Coordinator at the earliest opportunity.
- To take part in a rota to cover sickness and annual leave of colleagues as appropriate.
- To be able to work flexibly when required.
Excellent Customer Service Skills.
Proven record of working with people.
Strong IT skills are essential for this role.
Healthcare background is desirable
Employees of NEC Software Solutions are entitled to the following Company funded benefits:
- A Group Pension Plan with fantastic employer contributions
OTHER INFORMATION:
- Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who are we?
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
NEC Care, part of the NEC Health division, delivers the national diabetic eye screening programme. Our mission, vision and values are to provide people-centric services that aim to improve the health and wellbeing of those we serve by working to achieve excellence in service delivery.