About AIR:
Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.
Responsibilities:
The responsibilities for the position include:
- Assist in the coordination and delivery of technical assistance to clients, including scheduling meetings, preparing materials, and tracking project timelines.
- Communicate with clients to provide updates, gather information, and address inquiries.
- Support the preparation and distribution of project reports, presentations, and other deliverables.
- Maintain and update project documentation and client records.
- Collaborate with team members to ensure timely completion of project tasks and deliverables.
- Assist in the development and implementation of client service processes and procedures.
- Provide administrative support for client service activities, including data entry, filing, and document management.
- Monitor and report on project progress and client feedback.
- Participate in team meetings and contribute to the overall client service strategy.
Qualifications:
Education, Knowledge, and Experience
- Bachelor's degree and 2+ years of relevant experience or a Master's degree.
- At least two years of special education teaching experience or experience supporting professional development and coaching projects within an educational organization.
- Knowledge of the Individuals with Disabilities Education Act (IDEA) and related special education requirements.
- Experience delivering virtual and onsite professional development and coaching to local educators in Tennessee.
Skills
- Virtual and in-person presentation, training, and coaching skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to maintain confidentiality and handle sensitive information.
- Strong attention to detail and accuracy.
- Ability to work collaboratively in a team environment.
- Customer service-oriented mindset.
- Effective communication skills with the ability to collaborate efficiently in a virtual work environment.
- Excellent organizational and time management skills.
Disclosures: Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.
American Institutes for Research is an equal employment opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without discrimination on the basis of any characteristic protected by applicable federal, state or local law, including, but not limited to, actual or perceived race (including traits historically associated with race, such as hair texture, hair type, and protective hairstyles such as braid, locs, and twists), creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability, medical condition (e.g., cancer), sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, civil union status, pregnancy, childbirth or related medical conditions, genetic information, or military or veteran status. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment.
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.org or call 202.403.5000.
Fraudulent Job Scams Warning & Disclaimer: AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out to recruitment@air.org. If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams at ftc.gov/scams.
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AIR’s Total Rewards Program, is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers the anticipated annual salary as listed. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States.