Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
The Inside Channel Development Representative is responsible for enabling and supporting non-managed partners by providing timely, high-quality assistance across licensing, product inquiries, and partner program engagement. This role acts as a key point of contact for partners interacting with Veeam, ensuring a smooth experience and driving long-term collaboration within the partner ecosystem.
What You’ll Do
- Provide reactive support to non-managed partners within defined SLAs (48 hours), including licensing and product-related inquiries
- Assist partners in progressing and closing Veeam deals
- Support onboarding by enrolling and activating new partners in the Veeam ProPartner Network
- Collaborate with Distribution Managers and internal teams to efficiently manage partner requests
- Build and maintain strong knowledge of Veeam products and their value for partners
- Promote adoption of the ProPartner Portal and Partner University
- Support partner engagement initiatives, including reactivation campaigns and outreach activities
- Keep partners informed about Veeam promotions, updates, and news
What You’ll Bring
- Bachelor’s degree in Business, Marketing, or a related field (preferred)
- Fluent English (written and spoken)
- Strong communication and interpersonal skills
- Ability to manage multiple tasks, prioritize effectively, and meet deadlines
- Comfortable working in a fast-paced, goal-oriented environment
- Ability to work both independently and collaboratively
- Strong written and verbal communication skills (email, messaging, phone)
- Previous experience in sales or customer support is a plus
- Motivation and curiosity to learn about technology and Veeam products
What You’ll Get
- 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
- Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
- Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
- Free access to Bookster library platform for borrowing your favorite books for free
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.