Security Patrol Officers.

Titan Security Group is currently hiring Security Patrol Officers to work at locations in Wayne, Michigan.

Responsibilities of Security Patrol Officers include, but are not limited to:

• Act as liaison with the security monitoring company, law enforcement, and/or fire officials in responding to alarm situations when necessary.
• Assist law enforcement personnel and client employees in apprehending absconders and handling unruly and/or violent individuals on the premises to maintain a safe and secure environment.
• Recognize dangerous conditions on buildings and grounds and respond appropriately.
• Initiate and render first aid assistance in emergency situations involving injury or illness to members, employees, volunteers, or visitors.
• Summon emergency fire, ambulance, or medical services when necessary.
• Carry a functional cellular phone at all times while on duty for emergency communication.
• Act as liaison with the security monitoring company, law enforcement, and/or fire officials in responding to alarm situations when necessary.
• Assist law enforcement personnel and client employees in apprehending absconders and handling unruly and/or violent individuals on the premises to maintain a safe and secure environment.
• Recognize dangerous conditions on buildings and grounds and respond appropriately.
• Initiate and render first aid assistance in emergency situations involving injury or illness to members, employees, volunteers, or visitors.
• Summon emergency fire, ambulance, or medical services when necessary.
• Carry a functional cellular phone at all times while on duty for emergency communication.
• Utilize strong communication skills to de-escalate and mediate confrontational or tense situations.
• Provide daily incident summaries and detailed incident reports to the client via email, as required.
• Prepare clear, concise, complete, legible, and factual written reports.
• Complete all necessary forms and documentation provided by the entity.
• Meet and interact courteously and effectively with employees, visitors, and the general public.
• Route or guide visitors to conference rooms or other designated areas as needed.
• Give clear verbal directions and instructions to agency personnel, visitors, and other tenants.
• Understand and follow oral and written instructions; provide guidance to others on rules, duties, and procedures.
• Demonstrate working knowledge of general safety precautions and fire prevention methods.

Required Qualifications of Security Officers:

• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
• Customer Service
• First aid, CPR, and AED
• De-escalation Training, CPI 
• Defensive Tactics

Preferred Qualifications of Security Officers:

• Bilingual considered a plus.
• Evening, overnight, and weekend availability required

Pay and Benefits of Security Officers:

• Positions starting at $16.50 / hour depending on experience, location and position.
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training

EOE/M/F/D/V

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