The TOC Operator will perform multiple job functions and ensure that all technical facility requests are met. Works closely with NFL Media Production team, Newsroom personnel, NFL Films Technical Operations, Encompass Atlanta Technical Operation, and members of all 32 NFL Clubs to ensure all video content is received and distributed to broadcast specifications. Works closely with Engineering to troubleshoot all issues that may occur with feeds or broadcast. Communicates with NFL Network Master Control during live broadcasts to ensure signal continuity. Works closely with Remote Operations team for the proper transmission and receipt of feeds for live remote network productions including NFL Network Games, Super Bowl, NFL Combine, NFL Draft, Hall of Fame Enshrinement, and any other NFL Network remote projects. Works closely with SVG team to provide content with captioning for our streaming platforms on NFL.com, NFL FAST Channel, and NFL +. The TOC operator is the first point of troubleshooting and escalation if an issue occurs and will be expected to communicate issues to Operations and Production Management in a timely and efficient manner.
Responsibilities
- Demonstrate knowledge and operation of broadcast routing systems, including split routes as required.
- Ability to read digital & analog waveform monitors and how to set up test bars.
- Ability to read audio meters.
- Must have strong understanding of analog, digital and SMPTE 2110 signal flows.
- Must be able to perform Sync and Fax checks prior to live shows and events.
- Ability to perform extensive transmission checks prior to live remote events.
- Booking and goodnight procedures for The Switch, Lumen & AT&T Fiber and Satellite orders.
- Strong understanding of common broadcast signal problems and how to rectify them, i.e. audio levels or distortion, sync issues, video issues.
- Must possess above average writing skills to document on-air issues.
- Requires strong oral and written skills, including excellent telephone etiquette.
- Requires strong organizational skills to ensure high broadcast quality on multiple feeds.
- Must be willing to adapt in a quickly changing environment.
- Familiarity with EVS IP Director ingest server systems.
- Responsible for the generation of broadcast reports as required.
Required Qualifications
- A minimum of 5 years’ experience in a broadcast operations environment including 2110, HD/SD, ASI, JPEG and MPLS signals and the ability to troubleshoot those signal paths.
- Possess a strong work ethic and positive attitude and leadership qualities.
Expected Hours of Work
- Up to 29 hours per week up to 7 months based on business needs
- Must be willing to work flexible schedules including nights, weekends and holidays.
Salary / Pay Range
This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.
Benefits Information
To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS
At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.
NO RELOCATION ASSISTANCE WILL BE PROVIDED.
The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.
WHO WE ARE:
NFL Core Values:
- Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
- Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
- Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
- Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
NFL Leadership Attributes:
- Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
- Execute: We take action with precision, delivering results that drive our goals forward.
- Inspire: We motivate others through vision, energy, and a commitment to excellence.
- Live Our Values: We embody our core principles in every decision and action.
- Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
- Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact
WHO YOU ARE:
Talent Attributes: What we expect for our employees:
- Embody an enthusiastic, proactive can-do attitude
- Embrace grit, free from ego or entitlement
- Excel as a relationship builder, with the ability to influence
- Eager learner, driven by passion rather than just ambition
- Encompasses an incredible work ethic with an agile mindset