About Us:
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen.
About the Job:
Comfrt is seeking a Site Merchandising Coordinator to manage the day-to-day operations of our Shopify Plus store and ecommerce ecosystem. You’ll partner with Marketing, Creative, and Operations teams to ensure the site is accurate, high-performing, and conversion-focused. This role is ideal for someone detail-oriented, analytical, and excited to make a direct impact on online revenue.
Responsibilities:
Site Operations & Product Management
- Assist with daily Shopify operations, ensuring site stability and seamless user experience.
- Set up, QA, and launch new products accurately and on schedule on Shopify Plus and Mobile App.
- Maintain and audit product catalog data, including descriptions, imagery, sizing, inventory, pricing, and filters.
- Troubleshoot site issues and coordinate with developers, vendors, or internal teams for resolution.
Digital Merchandising & Campaign Execution
- Assist with execution of digital merchandising strategies, with the goal of optimizing the customer experience to increase sales and improve conversion rates
- Assist with execution of campaigns including promotions, seasonal updates, and landing pages.
- Support QA for all campaign changes, updates, and deployments.
- Analyze site and product performance to inform merchandising and marketing decisions
- Assist in partner relationship management across Product Reviews moderation, Search, Merchandising, Product Recommendations and agency relationships.
- Assist with other Ecommerce initiatives across cross-channel auditing, SEO, creative optimization and competitor research.
Cross-Functional Collaboration & Operations
- Partner with Marketing, Creative, and Ops on campaign planning and execution.
- Coordinate with warehouse and operations teams to ensure accurate inventory and order fulfillment.
- Collaborate with Customer Experience to resolve online order or product data issues.
- Support ad-hoc ecommerce projects and manage relationships with vendors or service providers.
- Collaborate with the Tech team to identify and resolve bugs and QA new features.
Requirements:
- 1–3 years of ecommerce or digital merchandising experience; DTC/fashion experience a plus.
- Hands-on experience with Shopify Plus and ecommerce CMS tools; familiarity with Asana or Monday.com preferred.
- Highly organized with strong attention to detail and ability to manage multiple projects.
- Analytical, solution-oriented, and able to follow through independently.
- Strong communication skills and ability to collaborate across teams.
- Proficient in Excel/Google Sheets and standard office tools.
- Self-starter who thrives in a fast-paced, remote environment.
- Inquisitive and interested in growing overall digital knowledge
Nice to Have:
- Proficiency in Google Analytics and strong understanding of ecommerce KPIs.
Why Join Comfrt?
- Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness.
- Work in a supportive, creative environment where your ideas and growth are valued.
- Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products!
- Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment.
Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.